Counter Agent
Counter Agent
الوصف الوظيفي
Kuwait Rental & Leasing Office
Responsibilities
•Greet customer upon arrival
•Establish eye contact with the customer with fully understand customer requirements (Rental / Lease)
•Collect all relative information of the customer (Company / Individual) and all documents required to process the sale.
•Fully adhere to Al Mulla Rental standard operating procedure (SOP) in relation to Rental / Lease / Corporate or individual customer or Visitors / Vehicle delivery / Service /Damages & Accidents )
•Opening / Closing of Contracts. To ensure all documentation duly completed and correct rates are applied and to make sure that customer fully understand the terms and condition.
•In case of service, check the service type, arrange for replacement clean car, moving vehicles to garages and follow up on repairs and give back the original car to customer
•Follow up with customers on payments.
•Gather information and feedback from clients about their needs and comments and report the same to management.
•Ensure that the counter is kept clean & tidy and house keeping is observed and personnel appearance is well maintained (dress code).
الوصف الوظيفي
المهارات
Educational Qualifications
Education Degree : Diploma
Major : Diploma/Bachelor degree in any manner
Experience
Years of Experience : 2 – 3 Years
Field of Experience : Precious experience in customer service preferred.
Skills
•Proficient knowledge of customer service, and standard office practices and procedures
•Proficient computer skills
•Good communication skills, both written and verbal. Preferably bilingual.
•Good organizational skills.
Other Requirements
Gender : Any
Age : 20 – 40 Years
Preferred Language : Arabic, English
Duty Shift / Timings: One Shift / 8:00 am to 5:00 pm
Salary & Benefits
Salary : Attractive Salary
Other Benefits : Incentive based on the target achievement
Job Remarks
No of Vacancies : 2
Job Country : Kuwait
Nationality : Kuwait
Career Level : Mid-Career
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت, الكويت
- قطاع الشركة
- المحاسبة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- المبيعات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 2
تفاصيل الوظيفة
المرشح المفضل
- المستوى المهني
- متوسط الخبرة
- عدد سنوات الخبرة
- الحد الأدنى: 2 الحد الأقصى: 3
- الجنسية
- الكويت
- الشهادة
- دبلوم
- العمر
- الحد الأدنى: 20 الحد الأقصى: 40
