Call Center Agent

Call Center Agent

الوصف الوظيفي

• Manage inbound and outbound calls in a timely manner.
• Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
• Keep the customer interested in the features and utility of a product through effective telephonic communication.
• Build sustainable relationships and engage customers by taking the extra mile.
• Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
• Offer optimum call support service by initiating conversations in a respectful and welcoming tone.

المهارات

• Proven track record of handling all the duties and responsibilities of a call center agent or associate.
• Strong phone and verbal communication skills.
• Ability to multi-task.
• Good computer skills.
• Polished convincing and negotiations skills.
• Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.

تفاصيل الوظيفة

منطقة الوظيفة

الرياض, المملكة العربية السعودية

قطاع الشركة

العقارات

طبيعة عمل الشركة

غير محدد

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

14

للتقدم على الوظيفة