Integrity Officer

Hardship Level
A (least hardship)
Family Type
Family
Family Type
Family
Residential location (if applicable)
Grade
PR3
Staff Member / Affiliate Type
Professional
Reason
Regular > Regular Assignment
Remote work accepted
No
Target Start Date
2023-01-27-08:00
Job Posting End Date
February 16, 2023
Standard Job Description
Integrity Officer Organizational Setting and Work Relationships Preventing, identifying, and responding to fraud and corruption in the context of protection processes is integral to the management of UNHCR's operations; all of UNHCR's protection functions must be implemented with efficiency, integrity, and transparency. Effective prevention and response to fraud enhances UNHCR's ability to execute its mandated responsibilities, ensuring confidence by persons of concern, donors, and host and resettlement states. The incumbent of the position of Integrity Officer engages in a scope of activities related to prevention, identification, and response to fraud committed by persons of concern, in line with the obligations and requirements set forth in the 2017 Policy on Addressing Fraud Committed by Persons of Concern and the relevant framework. The incumbent undertakes tasks which support the Operation¿s activities in this area, in close contact and coordination with other protection, assistance and solutions functional units and relevant partners, both at the level of providing guidance on questions of fraud arising in individual cases, but also in terms of developing appropriate and context specific operational anti-fraud and integrity strategies and responses where UNHCR's protection work gives rise to potential reputational and other risk. The incumbent builds the overall capacity of the Operation to prevent, identify, and respond to fraud committed by persons of concern through the delivery of formal training programs, and on the job coaching and advice to colleagues in the Operation, in particular the Heads of Functional Units, and through ensuring the functionality of systems and processes to support the integrity of protection procedures overall. With the support of senior protection staff in the operation, the incumbent consults the Division of International Protection and other relevant entities in Headquarters on complex questions and challenges vis-à-vis the implementation of the Policy and responses to individual cases, as needed. The incumbent works closely with the senior management of the operation to identify vulnerabilities to fraud and develop associated risk mitigation and treatment measures. The incumbent ensures timely and appropriate reporting and undertaking of responses to specific situations. The incumbent is normally supervised by Deputy/Assistant Representative, or Snr Protection Coordinator or Snr Protection Officer and may have alternative reporting relationships depending on the structure of the organizational entity where the position exists. All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity. Duties – Support the implementation of the 2017 Policy framework (Policy) on Addressing Fraud Committed by Persons of Person in the area of responsibility (AoR). – Provide prompt and accurate advice, guidance and operational support on issues concerning risk identification, protection oversight, fraud prevention and response in the context of the Policy. – Assist the operations in the AoR with the implementation of the Policy by providing support to anti-fraud focal points and provision of trainings and guidance, or otherwise undertake the role of the anti-fraud focal point, depending on the operational context. – Identify any areas of systemic weakness, vulnerability and risk of potential fraud committed by persons of concern and propose actionable responses as appropriate. – Provide support and guidance and in some instances undertake investigations of complex fraud cases. – Establish a liaison role with relevant counterparts involved in anti-fraud matters and investigations as required and depending on the operational context; this would likely engage colleagues across the operation and/or external stakeholders as required and with the support of senior managers.. – Provide support, guidance and advice to operations under the AoR on fraud prevention and deterrence and related matters as concerns the implementation of the 2017 Policy. – Perform other related duties as required. Minimum Qualifications Years of Experience / Degree Level For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree Field(s) of Education Law; Political Science; International Affairs; Social Sciences; or other relevant field. (Field(s) of Education marked with an asterisk* are essential) Certificates and/or Licenses Specific learning programmes such as PLP or RSD-RS LP UNHCR Management Learning Programme (Certificates and Licenses marked with an asterisk* are essential) Relevant Job Experience Essential Broad protection competencies developed through previous assignments are required. The candidate must have worked in a registration, RSD, resettlement, or case management function, and should preferably benefit from the experience of having held several such roles in the field. The capacity building nature of the position calls for previous protection training and facilitation experience, which are considered mandatory for the role. Demonstrated superior knowledge of and application of international protection principles and the international legal framework. Superior written and oral skills. Desirable Previous experience in and application of UNHCR procedures and guidance related to fraud committed by refugees is highly desirable, particularly as relating to the implementation and operationalization of UNHCR's 2017 Policy on Addressing Fraud Committed by Persons of Concern. Knowledge of application of UNHCR's broader risk management framework is an asset. Experience in using and thus a strong understanding of UNHCR's case management systems and software (proGres v3, proGres v4, PRIMES, etc.) is highly desirable. Experience in interviewing, preferably in a refugee or investigative context. Functional Skills PR-Refugee Protection Principles and Framework TR-Training – Virtual and face to face PR-RSD – Principles and Procedures, operational arrangements/assistance (Functional Skills marked with an asterisk* are essential) Language Requirements For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English. For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language. For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English. All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power. As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise. This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.
Desired Candidate Profile
The Candidate should have experience in individual case management, ideally in RSD and RST functions as well as protection.
Required languages (expected Overall ability is at least B2 level):
,
Desired languages
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Operational context
Occupational Safety and Health Considerations:
The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL), except the northeast Jordanian Syrian border area, where it is assessed at Level
3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions, low visibility and/or heavy traffic.
Nature of Position:
More than 743,000 asylum seekers and refugees are registered with UNHCR Jordan. Some 661,000 are Syrian while some 82,000 are non-Syrian, including from Iraq, Yemen, Sudan and several other nationalities. Just 19% of all Syrian refugees reside in 3 refugee camps (Zaatari, Azraq and EJC), while the rest are urban based. Refugee camps are managed by the SRAD, MOI and UNHCR. All non-Syrian refugees reside in urban setting.
UNHCR Jordan has 4 offices, BO Amman, SO Mafraq (including Zaatari camp), FO Irbid, and FO Azraq.
UNHCR provides different services to all refugees, including protection (CP, GBV), registration and documentation, refugee status determination, legal support, education, health, cash, community-based protection, and durable solutions. UNHCR coordinates closely with the Government, UN agencies, and partners to ensure the delivery of its services under the One Refugee Approach. Close regard for the AGD, AAP, PSEA, and other UNHCR’s policy priorities is ensured.
UNHCR Jordan is a complex, dynamic, and innovative as it strives to make refugee interventions more efficient and meaningful. COVID-19 highlighted the need for continued adaptability and pointed on areas of risk (i.e., integrity and data protection) given stronger reliance on technology.
In accordance with its 2023-25 multi-year strategy, UNHCR Jordan seeks to achieve greater refugee inclusion by gradual departure from parallel structures as it responds to the protracted Syrian refugee situation.
Incumbent of the position is under overall management of the Assistant Representative for Protection, reporting directly to Snr RSD Officer / Anti-Fraud Focal Point. Jordan Operation carries out mandate activities, including continuous registration, documentation, refugee status determination, resettlement and complementary pathways activities, thus upholding integrity of individual case management is of critical importance. The expectation is that the Incumbent will discharge all accountabilities that are part of the standard job description, for which reason the same will not be repeated here. The incumbent of the position is expected to provide guidance, carry out end-to-end integrity review of relevant procedures and SOPs and to provide advice and actionable recommendations on the matters of integrity to all the protection sections, Field Offices, Camps – especially in relation to refugees’ involvement in service delivery trough different livelihood opportunities. Support to UNHCR Partners in relation to the functioning of the established allegation referral mechanisms, capacity development, awareness raising, and training is also expected of the incumbent. The incumbent of the position is expected to oversee and maintain high level of compliance with the Policy on Addressing Fraud Committed by Persons of Concern, strengthening prevention, awareness raising including training and oversight mechanism. Jordan Operation is well known by its innovation, including in the realm of wide range of assistance provision, thus incumbent is expected to review these procedures especially in situations when UNHCR has delegated sensitive activities (e.g., home visits) to its suppliers, and provide recommendations, coaching, and follow through – in close collaboration with relevant functional units. Considering cross cutting nature of the position, the incumbent is expected to be familiar with UNHCR Policy on Enterprise Risk Management, and be able to proactively identify potential risks, and recommend mitigating measures. The incumbent shall serve as Protection Focal Point for ERM review, and liaise with respective Unites accordingly. The incumbent might be required to support data protection focal point, due to a number of synergies between protecting personal data of persons of concern and integrity of UNHCR procedures.
Within this context, the incumbent should have strong operational background in protection and individual case management, have strong analytical, interpersonal, communication, collaboration, and capacity development skills.
Living and Working Conditions:
Amman: Jordan has a total population of 9.4 million people. Amman houses 42% of Jordan’s population, 4.008 million, making it the populous city in the country. Amman is categorized as (A) duty station.
Rent in Amman can vary depending on the size of the property itself, number of bedrooms and the area of Amman in which it is located. Renting a 3-bedroom apartment can range from 1100 – 2500 USD per month.
Amman tends to have a Mediterranean climate; summers are mildly hot, winter usually starts around the end of November and continues until mid-March, there is occasional snowfall.
The medium for teaching in international schools is English, however there are a few French language schools as well. There is a plethora of institutions for children of all ages from pre-school to high school as well universities.
The majority of international educational institutions are in Amman.
Amman is the home to many top-end hospitals and clinics. Due to Jordanian healthcare’s international appeal, nearly all doctors and many support staff speak English. Healthcare here is also very accessible and affordable.
Skills
Additional Qualifications
Education
BA: International Relations (Required), BA: Law (Required), BA: Political Science (Required), BA: Social Science (Required)
Certifications
HCR Management Learning Program – UNHCR, HCR Protection Learning Program – UNHCR, HCR RSD Learning Program – UNHCR
Work Experience
Case Management: Refugees, Durable Solutions, Protection, RSD
Competencies
Analytical thinking (Good – 4), Communication (Good – 4), Judgement & decision making (Good – 4), Stakeholder management (Good – 4), Teamwork & collaboration (Good – 4)
UNHCR Salary Calculator
https://icsc.un.org/Home/SalaryScales
Compendium
Add.2 to Bi-annual Compendium 2022 – Part B
Functional clearance
This position doesn't require a functional clearanceللتقدم على الوظيفة