وظائف الخليجوظائف بيت الخليج
Technical Support Officer
Technical Support Officer
الوصف الوظيفي
Job Summary/Purpose
Provide technical support for optimum performance of IT infrastructure.
Job Responsibilities
- Install, configure and upgrade Windows operating system, Office packages and other software on desktops as requested by end user.
- Upgrade PC memory, hardware and IT equipment’s firmware.
- Periodic Monthly checkup for Windows, Microsoft Office and Adobe updates at user workstations in assigned locations.
- Analyze hardware/software problems reported through IT Service Request and send hardware unit to Al Dhow Information Systems workshop for further investigation or replacement.
- Verify availability of barcode identification numbers on new IT equipments and dispatch to respective locations after approval from Senior Group Manager, IT.
- Update asset records of concerned resource profiles in IT Asset Systems.
- Prepare assets track report containing updated locations of IT equipment and software installed in workstations, at concerned locations.
- Maintain IT used /disposal assets per location.
- Maintain record of obsolete IT equipment at assigned locations for shifting to Al Dhow Information Systems workshop.
- Deploy patches, updates, remove/install programs, force policies as per the management recommendation.
- Doing preventive maintenance, Cable arrangements, IT equipment’s (external/internal) maintenance ex PC, Laptop, telephone, printer etc, and IT room cleanliness as per IT ISO QMS standardization.
- Provide required specification of IT equipment’s equipped with latest technology.
- Maintain shift/amendments of the IT equipment’s inter/intra locations
الوصف الوظيفي
المهارات
- Skilled in remotely installing, upgrading, troubleshooting, and repairing (at the component level) any of the personal computers.
- Expert in the installation of client software and operating systems as per requirement.
- Adept professional with a thorough knowledge of upgrades and other activities of required hardware components.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت, الكويت
- قطاع الشركة
- البيع بالتجزئة وبالجملة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- تكنولوجيا المعلومات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- منطقة الإقامة
- الكويت
