وظائف الخليجوظائف بيت الخليج
Sales Consultant
Sales Consultant
الوصف الوظيفي
Responsibilities
- Approach, greet, and offer assistance to customers entering the showroom according to the Mercedes-Benz brand image.
- Assist the customers in selecting available Mercedes-Benz products by undertaking an in-depth needs analysis.
- Explain vehicle performance, product details, features and benefits according to the Mercedes-Benz sales process.
- Offer and accompany the customer in test driving vehicles according to the Mercedes-Benz test drive process.
- Ensure smooth completion of the sales contract and associated documentation
- Promote and up sell Mercedes-Benz products and services (e.g. Mercedes-Benz Collection).
- Introduce finance and insurance products during the sales process and support implementation of finance and insurance campaigns.
- Facilitate that the F&I department receives sufficient customer information for a smooth hand-over.
- Facilitate that relevant paperwork, car registration and/or insurance documentation is completed according to the distributor policies.
- Organize the hand-over of the vehicle according to the distributor policy.
- Introduce the customer to the After-Sales department.
- Handle customer complaints tactfully and promptly according to the distributor policies and escalate difficult cases immediately to the Supervisor/Sales Manager.
- Create a target focused plan for new customer acquisition using a prospect development system.
- Use various methods (e.g. telephone, e-mail, visit) to acquire and follow-up on prospective customers and compile customer contact reports.
- Ensure regular and prompt updates of customer database and records to increase customer satisfaction and loyalty.
- Share knowledge and best practices about the respective specialized product or product group within the rest of the sales team.
- Gain expert product knowledge on Mercedes-Benz and competitor products, features and accessories and update this regularly
الوصف الوظيفي
المهارات
- Knowledge of customer relationship management
- Excellent prospecting skills
- Excellent communication skills, with the ability to communicate at all levels
- Excellent interpersonal and negotiation skills
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت, الكويت
- قطاع الشركة
- المحاسبة
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- المبيعات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 3 الحد الأقصى: 5
- منطقة الإقامة
- الكويت
- الجنسية
- الدول العربية
- الشهادة
- بكالوريوس/ دبلوم عالي
- العمر
- الحد الأقصى: 36
