Technical Support Engineer

Technical Support Engineer

Job Title: Technical Support Engineer

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Company Description

Jordan Exports (JE) is the national umbrella organization for Export Promotion and Development in Jordan. Our goal is to establish Jordan’s position as a global player in international trade, innovation, collaboration, and communication.

Overview of Job Description:

Technical support engineer. He/she responsible for conducting export readiness assessment and companies’ diagnosis and create and develop projects action plans and budgeting.

• Manage, implement, and follow up on Jordan Exports’ Different projects and activities.
• Monitor Project Progress and Set Deadlines.
• Develop projects action plans and budgeting.
• Be in charge of representation and networking with the private sector.
• Conduct export readiness assessment and companies’ diagnosis and maintain an overview of the private sector’s needs.
• Be in charge of internal reporting to the direct supervisor and external reporting to the beneficiaries​

Qualifications

• Degree in Industrial engineering or any related field.
• Experience in working with NGOs and development programs.
• Minimum of 5 years professional experience in implementing and managing projects specially in export development project.
• Experience working with private sectors especially in the industrial sector.
• Excellent communication skills.
• Critical thinker.
• Good interpersonal skills.
• working with international or multinational companies is preferable.
• Must have excellent English and Arabic language proficiency, verbal and written. 

Skills & Competencies

• Project Management Skills.
• Knowledge in ecommerce and eMarketing.
• Knowledge of Export requirements and needs
• Proven leadership and managerial competencies.
• Mentoring and coaching skills.
• Good planning, writing and analytical skills.
• Computer proficiency.
• Flexibility, ability to withstand stress and capacity to adapt to a changing work context.
• Strong teamwork skills and spirit.
• Able to work independently.
• Excellent interpersonal and time leadership skills with the ability to handle competing priorities and deadlines.

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