وظائف في الاردنوظائف موقع كلمنينا
Customer Service Officer
Responsibilities
- Handle the branch opening by turning on the required lights and equipment, evaluating the branch's cleanliness resolving pending tasks and any outstanding tasks, and ensuring that all financial-related concerns are resolved.
- Confirm all reservations for the day, especially receiving and verifying clients' reservations.
- Work directly with the Social Media Officer to take the required actions with received messages.
- Issue the Release of Liability for clients whenever needed.
- Manage the cash registrations and issue the required bills.
- Match all the bills issued with the copies received from the Game Masters at the closing time.
- Check email for any duties that have been assigned.
- Informe Game Masters/Actors of the selected games of the day.
- Receive feedback from the clients related to their experience within the center.
- Issue certificates for winning teams.
- Assist the Social Media Officers by taking pictures for the teams.
- Make sure all devices are charged before closing to be ready for the following day and make sure the lights are switched off.
- Manage clients’ inquiries regarding birthday events specifically and follow up till the deal is closed.
- Other related tasks as assigned by the Branch Manager or the Operations Manager.
Qualifications
- Ability to provide customer support in a prompt, friendly, and timely manner.
- Stress management skills.
- Ability to work under pressure.
- Team player and multitasking skills.
- Listening and communication skills.
- Experience with Microsoft Office.
المهارات المطلوبة
- خدمة العملاء
- اتخاذ قرار
- Communication Skills
- Management
تفاصيل الوظيفة
- الموقع عمان – الأردن
- القطاع
الأعمال إدارية وخدمة العملاء - نوع الوظيفة دوام كامل
- الدرجة العلمية بكالوريوس
- الخبرات 0 – 1
- الجنسية
غير محدد
