وظائف الخليجوظائف بيت قطر
Core & Cloud Domain Engineer
Core & Cloud Domain Engineer
الوصف الوظيفي
Core Domain engineer will part of Network operations Centre (NOC) front office team responsible for 24X7 monitoring of Mobile and fixed network elements. He/she will be responsible in supporting L2 engineers for incident management related to PS/IMS/CSDB/STP/DRA/SMSC etc. Core domain, troubleshoot end users complains , escalate to next level for resolution after basic predefined troubleshooting methods , perform periodic health checks and KPI reports.
Key accountabilities and decision ownership
- Responsible for 24X7 monitoring of Core Switching network. Duty timing will be on shift basis, with three 8 hours shift per day. Subject to changes when required.
- Ensure that trouble ticket (TT) raised as per the agreed SLAs. Perform basic trouble shooting as per the defined process and escalate to L2 for next level of troubleshooting.
- Create KPIs reports of PS/IMS/CSDB/STP /DRA/SMSC/PCRF etc. Core domains and share with relevant stakeholder for further analysis.
- Support for pre and post heath check for any major network changes for Core domain (PS/IMS/CSDB/STP/DRA/PCRF) and any other domain based on the request. Support L2 engineers Resolve end users complains for Data traffic.
- Follow with third parties and supporting vendors as part of incident resolution and assure that the SLAs are intact with them.
- Support L2 engineers for end-to-end Incident management and network audits and analyses with the focus on proactive detection for Core domain aligned using ITIL process.
- Post-event Investigation & Maintenance Administration.
- Performance Monitoring & Reporting
- Performance Analysis & Management
- Change Management
- Work Order Approval & Management
- Overall GNOC Management
الوصف الوظيفي
المهارات
Core competencies, knowledge and experience
- Knowledge in Nokia product CMG, CFX500 / SBC/ UDM, Nokia CSD /PCRF/DDE/STP etc, with knowledge of Nokia cloud band products (CBIS, CBAM & CBND) is a major plus.
- Previous working experience in network operations center (NOC) will be an advantage.
- Knowledge of Linux/Unix systems, Server HW, Architecture, Virtualization.
- Preferably ITIL foundation certified with good understanding of ITIL Service Operation like Incident Management, Problem management etc
- Good background of Packet Core flows (4G & 5G (NSA + SA standards). Basic knowledge on Roaming & interconnect
Must have technical / professional qualifications
- Bachelor in Computer Engineering Telecom/Data or relevant major.
- Preferred minimum 4 years of experience in Telecom networks
- IP knowledge is advantage (CCNA certification).
- Knowledge on Telco cloud networking, Network Functions Virtualization (NFV) and software defined networking (SDN) will be add-on.
- Team player with ability to develop and maintain strong relationships
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الدوحة, قطر
- قطاع الشركة
- الاتصالات والشبكات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- —
- نوع التوظيف
- —
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- المستوى المهني
- متوسط الخبرة
- عدد سنوات الخبرة
- الحد الأدنى: 4
- الشهادة
- بكالوريوس/ دبلوم عالي
المرشح المفضل
التعليم
Engineering Degree in Telecom/Data/ Computer Networking Engineering
