وظائف JOBS-SERVICESوظائف في الاردن

اعلان توظيف صادر في مجال خدمة العملاء

وصف الوظيفة:

عن هذه الوظيفة

  • Work in an energetic call center environment answering inquiries coming through live chat calls, emails, or social media. Listen to customers’ questions and concerns, and provide answers or responses.
  • Provide total customer service by asking questions and listening to customers in order to understand their needs, requests, or problems while identifying sales and up-selling opportunities that will drive additional revenue for the company.
  • Review or make changes to customer accounts.
  • Handle returns or complaints. Record details of customer contacts and actions are taken. Research answers or solutions as needed.
  • Help retain customers by answering customer questions and complaints in a helpful and professional manner.
  • Refer and/or escalate customers to supervisors, managers, or others who can help when and if needed.
  • Diploma, priority will be given to BA in marketing or business;
  • Minimum of 1-year work experience providing service directly to customers;
  • High interpersonal skills, ability to create positive interactions with customers;
  • Fluency in English with creative writing skills (both English and Arabic)
  • Energetic and enthusiastic.

اضغط لتقديم طلب

مقالات ذات صلة

اترك تعليقاً

لن يتم نشر عنوان بريدك الإلكتروني. الحقول الإلزامية مشار إليها بـ *

زر الذهاب إلى الأعلى