Looking Operation Manager For Our E Commerce Platform

Looking Operation Manager For Our E Commerce Platform

الوصف الوظيفي

We are looking for an online store manager to work with us remotely for a trial period not exceeding 90 days

After that he joins to work with us in Saudi Arabia with an increase in salary

The condition is that it meets the required job specifications.

Required tasks:

１- Planning and designing e-commerce systems and linking them together,

２- Supervising the implementation of all stages of operations, including the developer.

３- Choosing suitable e-commerce applications, defining the purpose of their use, and regulating their connection with each other.

４- Determining the needs of service providers, reviewing the proposed agreements and following up their performance,

５- Applying the customer service system and preparing a service procedural guide with the customer service department.

６- Adapting instructions and instructions in the online store based on the functions of the e-commerce system.

７- Providing support to the developer or the technical team in the system testing phase and its subsequent stages.

８- Discovering and identifying technical errors and suggesting appropriate improvements.

９- Documenting the department's procedures and drawing up possible scenarios and how to deal with them (requests – complaints – returns – inquiries).

１０- Contribute to setting goals and sales of the online store with the participation of the Sales and Marketing Department.

１１- Contribute to arranging marketing campaigns with the participation of the Marketing and Sales Department.

１２- Analyze and test user experience and decide needed improvements.

１３- Preparing store performance reports and making them available to facility management.

１４- Analyzing customer data and making available information available to the marketing and sales teams.

１５- Managing and coordinating the relationship and the flow of tasks between the relevant departments (sales – marketing – customer service – warehouse and order processing).

１６- Continuous improvement of the content of the site to contain all questions and needs of customers.

１７- Supervising SEO Optimization and following up on its results.

１８- Comparing the online store to competing stores in terms of usability, performance, and visibility in search engines.

１９- Ensure that the infrastructure for analysis and marketing tools is prepared and installed in the online store as required.

２０- Designing and automating a complete customer journey: Customer engagement workflow design

２1- Establishing, modifying and drawing site policies in accordance with the laws of electronic commerce.

２2- Creating and managing advertising campaigns with high professionalism.

المهارات

Requirements and skills:

– Experienced – Well-mannered

Committed to attendance and departure

– speak English

تفاصيل الوظيفة

منطقة الوظيفة

الرياض, المملكة العربية السعودية

قطاع الشركة

خدمات تكنولوجيا المعلومات

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

الإدارة

نوع التوظيف

دوام كامل

الراتب الشهري

$500 – $1,000

عدد الوظائف الشاغرة

1

المرشح المفضل

عدد سنوات الخبرة

الحد الأدنى: 2 الحد الأقصى: 2

للتقدم على الوظيفة