وظائف السعوديةوظائف بيت السعودية
Customer Service Officer
Customer Service Officer
الوصف الوظيفي
Only for SAUDI NATIONALS
6 Months Contract only will be issued and based on performance can be extended
High Class Job Training will be provided
Best Candidate based on performance might get a opportunity work in overseas location of VFS across the Globe
- Document scrutiny and collection of applications for visa processing
- Handle customer/applicant queries personally or via email, or telephone.
- Handle cash and bank-related transactions if assigned and ensure
- 100% accuracy
- Record & maintain all application data. Ensure accurate & timely data entry
- into the system with zero errors.
- Maintain compliance to the standard operating procedures, manuals etc.
- without deviation in process
- Inform the applicants about the available Value Added Services and ensure
- delivery of Value Added Service options to applicants/ customers.
- Encourage applicants to provide feedback on services provided and their
- overall experience at the application centre.
- Ensure that the entire process is completed within the mandated
- Turn Around Time
- Assist Deputy Manager/Operations Manager in execution
المهارات
- Bachelor’s degree or equivalent preferred
- Excellent in English and Arabic and other additional languages as an advantage.
- Knowledge of customer service etiquette and practices
- Data entry and typing skills, attention to detail and accuracy
- Positive attitude and providing exemplary customer service, maintenance of confidentiality.
- Ability to work independently.
تفاصيل الوظيفة
- منطقة الوظيفة
- الرياض, المملكة العربية السعودية
- قطاع الشركة
- السياحة والمتاحف والمرافق الثقافية; وكالات السفر
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- مؤقت
- الراتب الشهري
- $1,000 – $1,500
- عدد الوظائف الشاغرة
- 80
