Customer Service Representative

Customer Service Representative

الوصف الوظيفي

• Understand the demand of consumers to provide timely service and solutions.
• Cater to client queries by providing accurate data using appropriate communication channels.
• Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
• Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
• Interact with the senior management to understand updated organizational policies and new products.
• Collaborate with the technical team to solve ongoing issues with a product or service.

المهارات

• Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
• Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
• Proficient in answering phone calls with professional etiquette and a friendly tone.
• Commendable presentation skills to convey important points to the audience effectively.
• Good time management and organizational skills that contribute to a rise in overall productivity.
• Fluent in operating the latest computer software and online tools.

تفاصيل الوظيفة

منطقة الوظيفة

أبو ظبي, الإمارات العربية المتحدة

قطاع الشركة

السياحة والمتاحف والمرافق الثقافية

طبيعة عمل الشركة

غير محدد

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

$500 – $1,000

عدد الوظائف الشاغرة

1

المرشح المفضل

الجنس

أنثى

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