وظائف بيت الأردنوظائف في الاردن
Customer Service Officer
Customer Service Officer
الوصف الوظيفي
- Gauge client requirements to offer the perfect solution through fruitful interaction.
- Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Interact with the senior management to understand updated organizational policies and new products.
- Understand client requirements to identify and resolve any shortcomings or flaws in a product.
المهارات
- Previous association with a company in the role of a customer service executive or representative.
- Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
- Proficient in answering phone calls with professional etiquette and a friendly tone.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
- Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
- منطقة الوظيفة
- عمان, الأردن
- قطاع الشركة
- خدمات الدعم الإداري
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- عقود
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 10
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 0 الحد الأقصى: 1
- الشهادة
- بكالوريوس/ دبلوم عالي
- العمر
- الحد الأدنى: 23 الحد الأقصى: 25
