CRM T&H

3 يناير، 2023

0 1 دقيقة واحدة

CRM T&H

الوصف الوظيفي

Client Relationship Manager will be accountable for managing, retaining and developing accounts in Travel & Health/ Airline portfolio and driving growth.
Serving as the primary management contact and client liaison, manage relationships with CxOs and other stakeholders.
Provide thought leadership / innovation in managing strategic customers.
Manage client expectations, provide updates to the senior management, and participate in steering review meetings.
Identifying strategic initiatives that help client’s business achieve their goals and drive transformational programs.
Strategize and create a blueprint for increased mindshare and wallet share in respective market segment/portfolios.
Drive growth and customer satisfaction in the accounts / portfolio.
Drive account mining / penetration strategies and actively manage pipeline for growth and development of the account / portfolio.
Responsible for managing the P&L of portfolio, business planning / budgeting.

Seasoned business development professional with excellent track record in managing, retaining, and developing businesses.
Experience working in IT services / SI / consulting industry
Strong awareness / expertise in the latest digital innovations in the industry
Strong connects to the senior business and technology leadership in the industry
Possess an interest and passion towards engaging senior level executives in transformation solutions through consultative approach.
Strategic thinking and the confidence and ability to plan and stay the course.
Proven track record of improving business performance and winning deals.
Strong negotiation, communication, and facilitation skills.
Must be able to navigate a large organization, work in a multi-dimensional matrix and have the power of persuasion through content and confidence.
Ability to work with multi-cultural and geographically distributed teams. Should be a team person and able to lead different teams to a common goal.