Call Center Agent

Call Center Agent

• Attend and manage formal calls and provide accurate and concise information without any delay.
• Elaborate on the features, specifications, and details of the company's product to convert the potential prospect into a consumer.
• Build sustainable relationships and engage customers by taking the extra mile.
• Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
• Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
• working time will be 8am-5pm ( 5days a week)

Skills

• Good command of verbal communication skills to intrigue the listener and provide accurate information.
• Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
• Good command of effective negotiations with a knack for explaining all the benefits of a product or service.
• English fluency is a must
• Call center or Customer service experience is a must

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