Behavioural Change Communication (BCC) Coordinator – SWM
World Vision International
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Job title: Behavioural Change Communication (BCC) Coordinator – SWM
JOB Purpose:
The purpose of this position is to coordinate Behaviour Change Communication (BCC) component of the GIZ funded programme multiyear and multi Donor funded programme in Azraq camp including component related activities in Azraq camp: hiring, training and rotation of IBVs, training and managing staff, planning of activities in the field, monitoring of implementation, logistics and procurement for the BCC component, coordination with the programme's other components, management of the community mobilisers and field monitors, preparation of printed and other materials for BCC component. To be responsible for the BCC component implementation and BCC team in Azraq camp in the camps. This role will play a critical part in managing and shaping the BCC activities in Azraq camp. The job holder will work alongside the Azraq camp key players, INGOs and UN lead agency on the day-to-day planning, coordination, and reporting on the component deliverables towards achieving WVJ SWM programme objectives. The candidate will also actively participate in relevant Working Group meetings in the camps when required.
Major Responsibilities
Project Coordination: Implementation of BCC activities of the SWM programme in Azraq camp. Managing Community Mobilisers, field monitors and BCC IBVs.
Regular coordination with the camp management, SRAD in the camp, UNHCR, and other relevant camp players for the day-to-day BCC operations in the camp.
Provide support and guidance to Community mobilisers and field monitors, to IBVs. Work closely with the programme Admin assistant and P&C assistant, keep regular follow-ups with the PM and other departments to ensure the timely delivery of planned activities.
In coordination with the PM participate actively in the Working Groups and coordination meetings in the Camp.
Regularly report to the PM and bring up all the successes and challenges faced in the operations in the Camp.
Participate in needs assessments and contribute to the development of the response plans when required.
Communicate needs and challenges identified during the implementation to support the PM to address them immediately.
Agree with the PM on the planning of activities and required materials for the BCC component.
Department to inform them about the BCC activities in the camp, locations and plans.
Ensure humanitarian and Sphere standards are met in the implementation process.
Staff Management and Development:
Guide and manage the Community Mobilisers and Field Monitors to perform their tasks as per the required standards and outcomes.
Ensure that staff in the camp is submitting the monthly LDRs and other relevant report to respected departments on timely manner.
Capacity building of the WV staff and IBVs and ensure that all the required and relevant information is shared with staff for their record.
Maintain a respective relationship among the project staff and workers and ensure all the required coordination is maintained,
IBVs' Management:
Ensure timely rotation of IBVs and set up proper hiring system in coordination with the CARE Int in the camp and in line with WVJ hiring policies and the camp SOPs
Ensure that the project assistant receives all required IBVs data to maintain the IBVs' database.
Support the finance assistant to ensure that all the required documentation and processes are followed during the cash distribution.
Reporting and information sharing:
Ensure the timely submission of the required reports to the PM.
Ensure the attendance programme staff meetings and share the updates, action points and plans for the up-coming
Ensure timely sharing of all the relevant information with the PM.
Any other task by line manager
Knowledge/Qualifications for the role
Required Professional Experience
Minimum of 3 years of experience working in humanitarian aid delivery, logistics or project management/administration.
Experience in working in Azraq or Zaatari Camp.
Experience working in various aspects of humanitarian projects such as data base maintenance, working with IBVs, project planning and administration, managerial skills. Experience in working with local and/or international NGOs.
Required Education, training, license, registration, and certification
Bachelor’s degree in management or any related fields ,
Strong technical and coordination skills
Familiarity with the culture of the affected population, ability to communicate respectfully and effectively.
Preferred Knowledge and Qualifications OWL
Understanding of SWM issues in the country and in the refugee camp
Cross-cultural sensitivity, flexible world view, emotional maturity and physical stamina
Excellent communication skills and ability to build collaborative relationships
Ability to foster a good team spirit
Ability to transmit information correctly with accountability and maintain confidentiality
Team management skills
Ability to work under pressure
Creative with coming up with new ideas & solutions Creative with coming up with new ideas & solutions.
Travel and/or Work Environment Requirement
Azraq Camp 100%
Language requirements:
Excellent knowledge of Arabic and English
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