Head of Rooms

26 ديسمبر، 2022

0 6 2 دقائق

Head of Rooms

الوصف الوظيفي

Objective:

Our client is a Hospitality company, is looking for Head of Rooms to join their team in Riyadh – Saudi Arabia. The Head of Rooms must perfectly master the hospitality industry trends, operational requirements, guests, employees and other stakeholders expectations regionally and globally.

Responsibilities:

Maintains a strong understanding of the global hospitality business.
Defines and analyzes brand positioning and consumers insights.
With the Head of R&D in charge of F&B, shapes and tests brand's vision, mission, core values and storytelling.
Defines brand's elements and translates them to development-plans and strategies.
Works closely with the Marketing and Operations departments to ensure that the new brand being developed addresses positively and efficiently all possible challenges.
Be Corporate Social Responsibility (CSR) / sustainably-aware and fair trade-oriented to ensure that the new brand addresses positively and efficiently all relevant challenges
Works closely with the Finance and Engineering departments to ensure that the new brand local, regional and global deployments are as efficient and cost-effective as possible.
Monitors market trends, researches consumers' market and competitors activities
Aligns the company around brand's direction, choices and tactics.
Defines and develops guest journey and experience (i.e., lobby, meeting-rooms, bedrooms)
In partnership with the Head of R&D in charge of F&B, defines inter-departmental guests and employees interactions.
Defines and develops guests areas volumes and circulation.
Defines and develops guests and employees emotional attachment to the brand (i.e., décor, smells, color codes).
Develops brand design yearly budget and follow-up.
Organizes regular reporting to the PoH and company's Board.
On a second step, elaborates and implements a winning eCommerce strategy with the company's relevant departments.

المهارات

Bachelor's degree in hospitality, brand management, marketing.
Professional certificates in the field is a plus.
Work experience should be of a minimum of 10 years; hospitality experience is a must.
Natural entrepreneurial mindset is a basic requirement.
Outstanding communication skills (written / spoken).
Ability to research and brainstorm.
Experience in identifying target audiences.
Strong team-spirit and self-motivation is a must.
Enjoy working in a multicultural environment.