مطلوب موظف خدمة عملاء للعمل لدى شركة حلول تسويق الكترونية في عمان

وصف الوظيفة:

Customer service & Communication coordinator

Job Description

* Communicating with potential customers and explaining all services in a convincing manner

* Scheduling a meeting with the client to understand their needs and connect them with the work team

* Ensuring that the service is provided to the client with the best quality and on schedule.

* Following up with customer interactions, suggestions, and notes, and preparing regularly reports on them.

* Conducting customer satisfaction surveys or doing so by phone and recording the results in periodic reports.

* Assisting the work team in searching for suitable content for social media platforms.

* Conducting telemarketing and email marketing according to a previously set schedule.

* Receiving customer complaints and working to find solutions in collaboration with the work team.

* Providing proposals for improving and updating work tools as needed

Qualifications:

– (1-2) years in telemarketing and customer service moderation

– Good knowledge in email marketing

– Speaking & writing in English.

– A creative thinker who’s passionate about online marketing, social media platforms, Trending Topics & ideas towards the work.

If you match this requirement, kindly send you resume to this Email

info@alphabetsmarketing.jo