Head – Learning Technology & Language Learning P4 – Rome, Italy

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you a seasoned Learning Technology Specialist interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?

If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

DEADLINE FOR APPLICATIONS

Applications must be submitted Sunday, January 15, 2022 (11:59 PM CET).

WHO WE ARE

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate
• WFP offers a highly inclusive, diverse and multicultural working environment
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer an attractive compensation package (please refer to the Terms and Conditions section)

THE ROLE AND ORGANIZATIONAL CONTEXT

This position reports to the Chief of the Career Management branch and forms part of the unit’s leadership group. The position involves the supervision of a team of 4/5 members, and the coordination of a large portfolio of external vendors and service providers.

This position coordinates with other UN counterparts and is WFP’s focal point for Learning Technology and Language learning in the inter-agency learning network. In this role, you will be required to provide expert advice to other members of the branch and to the Chief on technology and policy-related initiatives.

Both for the learning tech and for the language side of the operations, you will be required to lead several procurement initiatives every year.

KEY ACCOUNTABILITIES (not all-inclusive)

The position operates in two main areas, learning technology and language learning and certifications.

On the learning tech side, the position is responsible for ensuring that:

• The Learning technology ecosystem (WeLearn and all connected platforms) is up and running, constantly updated to the latest technology, and monitored to ensure the resolution of all technical issues
• The Learning technology ecosystem evolves to support the expanding WFP strategic needs in terms of talent management, career and personal development and in general human capital management
• The Learning technology ecosystem is integrated into WFP information system landscape (for example, exchange of data with WINGS and other platforms, integration with security and identity management infrastructure, etc.) and that all operations are documented and aligned with WFP IT security procedures and standards.
• A wide range of contracts with external vendors and service providers is established, monitored, and maintained (this requires constant collaboration with TEC and Procurement)
• Learning infrastructure is properly integrated into the HCM project and that adequate guidance and business expertise is shared with relevant stakeholders to drive the inclusion of learning into the evolving HR infrastructure

On the language learning and examination side, the position is required to ensure that:

• Annual language exams sessions are organized in coordination with FAO and the UN and that all entitled WFP colleagues are able to register and participate
• The services offered by the recognized language institutions are constantly monitored, assessed and the WFP procedures are amended accordingly
• All external exams and certificates submitted by colleagues are assessed and validated
• Advice, guidance and decision is provided on all language related policy issues/requests.
• Targeted learning solutions are implemented to support COs and/or Functional teams’ specific requirements
• WFP employees have access to high quality learning resources and teachers to acquire or improve their language competencies in line with the organization’s strategic priorities
• HR Manual and language related policies are updated in line with the organization strategic approach, UN regulatory framework and the evolution in this specific sector

For both sides of the operations, the position requires the ability to lead, coach, train and motivate a team of dynamic process experts able to support internal and external stakeholders at all levels, including managing delicate and confidential information.

QUALIFICATIONS AND KEY REQUIREMENTS

Education:

You have:

• Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Experience:

You have:

• Typically eight years or more (of which three international) of postgraduate progressively responsible professional experience in Human Resources with an interest in international humanitarian development. Significant experience of managing large teams of staff with somewhat varied areas of expertise.

Language:

You have:

• Fluency (level C) in the English language.
• Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.

MORE ABOUT YOU

You have:

• Sound theoretical understanding of HR concepts and principles with a broad knowledge of best practices, techniques and processes and specialised knowledge in a specific area.
• Ability to lead, coach and motivate a large team.
• Good communication skills with the ability to persuade, influence, negotiate with the wide range of key stakeholders and adapt communication style to different situations.
• Knowledge of common business principles and processes and the ability to quickly assimilate UN/WFP specific processes and systems.
• Business acumen and commercial understanding.
• Project management skills.
• Strong initiative-taker and demonstrated ability to take independent decisions.
• Analytical and problem solving skills.
• Ability to design develop, manage and implement HR policies, procedures and new programmes.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

TERMS AND CONDITIONS

Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “non-rotational” which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. The selected candidate will be employed on a fixed-term contract with a probationary period of one year.

WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

The position is based in Rome, Italy and the selected candidate will be expected to relocate.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
• Once your profile is completed, please apply, and submit your application
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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