Rider Acquisition Coordinator
When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
What's on your plate?
- Freelancers recruitment through different channels (SM, WhatsApp groups, booths, etc).
- Execute outdoor campaigns to fulfill our Freelancers pipeline.
- Develop various, creative pipelines to increase rider supply.
- Implement best practices for rider acquisition and marketing.
- Daily potential freelancers contact to follow up on the onboarding process.
- Closely monitor conversion rates in the acquisition funnel and take actions to improve this continuously.
- Improve the number of successful applications (Lead-to-Street), by decreasing the duration (Days) and increasing the percentage.
- Identifying best acquisition channels with a clear analysis of conversion rates and cost per acquisition
What did we order?
- Bachelor’s Degree in Logistics/Business or any other related field
- 1-3 years of experience in operations
- Time Management Skills
- Decision Making Skills
- Fluent in both languages Arabic and English
- Communication skills (Written and Verbal)
- Excel Skills
