International Tele-sales Representative

We are looking to hire an experienced & a well-spoken Tele-sales representative Agent preferably in IT field to support our clients to have a great service and to have an outstanding experience & to be responsible for sales over the telephone. The tele-sales representative's responsibilities include contacting potential clients, focusing on client’s needs to close sales and documenting clients information.

Responsibilities:

• Perform calls to reach our leads in Egypt and United Arab Emirates
• perform cold calls, as well as receive inbound calls from Clients leads to respond to their inquiries about our services.
• Converting difficult leads into Clients
• communicate effectively on the phone, and close contracts once all clients’ needs have been identified and addressed
• Initiating sales with potential/ interested Clients over the phone in Egypt and United Arab Emirates.
• provide accurate information about the company, our services and other details
• In-depth knowledge of our organization and service we provide.
• Gathering and documenting Client’s information & reactions and Updating Clients data and presenting sales reports to sales manager.
• Responding to Clients inquiries and updates about our services, advice on the best fit service to them.
• Understanding Clients background & needs and well define the Clients requirements.
• Closing sales and achieving the monthly sales targets.
• Follow up with Clients.
• Proposing new features or ideas to enhance and develop the sales and business.
• Establishing, developing, and maintaining positive business and Client’s relationship.
• Provide an accurate forecast of sales results and continuously manage sales activity.
• Send Emails and Build Client Relationships

Requirements:

• Bachelor’s degree
• English Proficiency is a must.
• Proven track record of successfully meeting sales quota over the phone & Offshore Accounts is preferable
• Preferably to have Knowledge in IT software system or Working knowledge of relevant computer software.
• Ability to learn about services and explain them to prospects
• Previous Teleperformance experience is preferable
• Excellent communication skills.
• Creative thinking skills.
• The patience and ability to engage customers in conversation.
• Good sales ability.
• Excellent interpersonal and problem-solving skills.
• The ability to handle rejection and stress.
• Social and friendly personality

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