وظائف الأماراتوظائف بيت الامارات
Call Center Agent
Call Center Agent
الوصف الوظيفي
Recruitment Opportunity with Management Solutions International (MSI)
- One of our prestigious clients based in Dubai are looking to recruit
Job Title: Call Center Agent
Job Location: Dubai
Contract Duration: 3 Months
Owns and manages the customer experience of assigned CARE Premium customers. May still look after some CARE Customers. Manages accounts with less business Impact: The level of impact (small) is defined by volume and/or revenue contribution to the cluster scorecard.
EXAMPLES OF ACCOUNTABILITY
Builds strong and lasting relationships with customers and provides second to none customer service
- Has responsibility for the end to end customer experience
- Engages in constructive problem resolution and provides solutions
- Acts and communicates proactively to keep customers informed of any issues or changes
- Addresses root causes and seeks continuous improvements; is constantly looking for ways to improve work processes
- Works independently and assists the team in realising goals and standards; shares knowledge and best practices
المهارات
HIGH IMPACT EXPERIENCES
The following High Impact Experiences can help you build your career across all career streams.
- Across your function
- Outside your own country
- In local, regional and global roles
- In different business cycles
- Across business units
- In different parts of the value chain
- In both functional and business line roles
- In teams with people from other disciplines and functions
- Salary: AED 3500 – AED 5000 / Month
تفاصيل الوظيفة
- منطقة الوظيفة
- الإمارات العربية المتحدة
- قطاع الشركة
- وكالات التوظيف
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
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