Call Center Agent

Call Center Agent

الوصف الوظيفي

Recruitment Opportunity with Management Solutions International (MSI)

• One of our prestigious clients based in Dubai are looking to recruit

Job Title: Call Center Agent

Job Location: Dubai

Contract Duration: 3 Months

Owns and manages the customer experience of assigned CARE Premium customers. May still look after some CARE Customers. Manages accounts with less business Impact: The level of impact (small) is defined by volume and/or revenue contribution to the cluster scorecard.

EXAMPLES OF ACCOUNTABILITY

Builds strong and lasting relationships with customers and provides second to none customer service

• Has responsibility for the end to end customer experience
• Engages in constructive problem resolution and provides solutions
• Acts and communicates proactively to keep customers informed of any issues or changes
• Addresses root causes and seeks continuous improvements; is constantly looking for ways to improve work processes
• Works independently and assists the team in realising goals and standards; shares knowledge and best practices

المهارات

HIGH IMPACT EXPERIENCES

The following High Impact Experiences can help you build your career across all career streams.

• Across your function
• Outside your own country
• In local, regional and global roles
• In different business cycles
• Across business units
• In different parts of the value chain
• In both functional and business line roles
• In teams with people from other disciplines and functions

• Salary: AED 3500 – AED 5000 / Month

تفاصيل الوظيفة

منطقة الوظيفة

الإمارات العربية المتحدة

قطاع الشركة

وكالات التوظيف

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

خدمة العملاء ومركز الإتصال

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

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