Operations Director

15 ديسمبر، 2022

0 4 6 دقائق

Operations Director

الوصف الوظيفي

Since 2014, Niagara College KSA (NC KSA) has operated technical and vocational training colleges and academies throughout the Kingdom of Saudi Arabia in support of the Vision 2030 initiative and in partnership with the Colleges of Excellence (CoE) and Saudi Aramco. Headquartered in Riyadh, Saudi Arabia, NC KSA provides community and customized training based on Niagara College Canada's expertise and international track records as one of Canada’s most innovative and enterprising applied learning post-secondary institutions. With a strong focus on developing ‘world-’ and ‘work-’ ready graduates, NC KSA specializes in delivering a number of quality programs designed to prepare young men and women for successful entry into the workforce in the areas of Business, Event Management, Occupational Health & Safety, Information Technology, Building & Construction, HVAC, Electrical Technology, and Graphic Design. All NC KSA campuses also offer a foundation program for English language development.

Applications are invited for the position of Director, Operations at Niagara College KSA Corporate Office in Riyadh. Reporting to the General Manager, KSA and in collaboration with the Senior Management Team, the Director, Operations plays a critical role in setting NC KSA’s strategic direction, decision-making and operations as the organization continues to enhance its operations. The Director, Operations understands and contributes to NC KSA operations as an actively involved and supportive manager that leads and develops an internal team to support the following areas:

Financial and Procurement Management
Human Resources Management
Information Technology
Facilities Management and Health & Safety
Legal Affairs and Corporate Administration
Campus Operations

Responsibilities include but are not limited to:

Financial and Procurement Management

Through the Senior Manager, Finance & Procurement:

Provide strategic financial advice, insight and analysis to the General Manager (GM) and Senior Management Team, including but not limited to: monthly and annual financial statements, reports and appropriate analysis and recommendations
Liaise with external auditors on the annual audit process and implement any changes necessary
Oversee annual budgeting and planning process, including the administration and oversight of all departmental budgets
Review periodic reports on all accounting activities including account reconciliation, accounts payable, accounts receivable, billing, credit and collections
Review and recommend all annual campus and departmental operational budgets to GM..
Manage organizational cash flow and forecasting
Implement and maintain a contract and financial management reporting system ensuring effective tracking and compliance systems against contract deliverables and obligations
Develop, maintain and monitor policies and procedures to guarantee appropriate internal controls
Work to develop and continually improve financial tracking by providing senior management with timely and relevant information
Oversee the implementation and updating of all necessary accounting practices.
Implement and update all necessary business policies
Provide direction to the Senior Management Team on the allocation and use of resources
Ensure an effective tracking and compliance system for all accounting functions utilizing sound financial management principles
Ensure compliance with all applicable laws and regulations
Achieve operational efficiencies targets by overseeing strategic procurement and contracts associated with real estate, third party services and operational expenditures
Responsible for the reconciliation and invoicing process to external stakeholders
Oversee payroll functions including payroll processing, approval and payroll reviews, policies and procedures, as well as internal controls, system review and upgrade
Provide strategic direction to the procurement and purchasing department to support sound purchasing decisions on behalf of NC KSA operations, including third-party contracts and real-estate

Information Technology

Through the Information Technology Teams:

Provide vision and leadership for developing and implementing information technology initiatives
Oversee the planning and implementation of enterprise information systems to support business operations
Provide guidance on short and long-range planning, development and maintenance of integrated information systems and computer training organization-wide
Advise on the development of network technological solutions
Provide strategic and operational oversight of all management information systems (MIS), as well as ensure linkage and integration of systems, telecommunications and related technology

Human Resources Management

Through the Senior Manager, Human Resources:

Develop and implement human resources strategies in line with current and future NC KSA goals and objectives
Build organizational capability and effectiveness through driving integral strategies, practices and systems covering all facets of human resources, including but not limited to: talent acquisition, training and development, employee relations, compensation, benefits and performance management
Develop and implement policies, procedures and practices in keeping with current industry best practices and compliant with all applicable laws and regulations
Advise on short-term and mid-term workforce staffing plans
Provide related expert advisory and consultative support services to employees at all levels of the organization, including executive, management and frontline staff
Create a high-performance culture by collaborating with management and employees to establish a positive work environment
Assist management and employees in the interpretation and application of human resources policies, practices and guidelines

Facilities Management and Health and Safety

Through the Facilities and Safety Teams:

Support Occupational Health and Safety policies and procedures across all NC KSA operations including: workplace safety, occupational health and safety compliance, investigations of accidents/incidents
Oversee the development of health and safety management systems, practices and protocols relating to personal safety and security
Provide guidance on safety projects and initiatives for all KSA operations
Review plans for facility repairs and scheduled maintenance for KSA sites and locations
Assist in determining work procedures, prepare work schedules and expedite workflow
Oversee the coordination and scheduling of contractors for repairs and installations
Lead an effective risk identification and mitigation planning process across NC KSA operations that ensures workplace safety

Legal Affairs and Corporate Administration

Through the corporate legal counsel to external stakeholders (including funding bodies):

Ensure the organization’s compliance with its own policies, third party agreements and applicable laws and regulations
Support the organization’s needs by responding to inquiries from business stakeholders, identifying legal issues and providing the appropriate guidance and tools
Oversee the development and negotiate a wide range of corporate legal agreements, including but not limited to: professional services agreements, sub-contracting, retail and real estate
Review and analyze external legal documents and provide advice and guidance to stakeholders
Work with cross-functional teams and provide legal input on business development opportunities
Advise on contractual compliance related to the Operations and Management Agreements for NC KSA LLC operations with funders
Maintain NC KSA’s corporate licensing in compliance with KSA rules and regulations
Keep abreast of business environment changes and provide timely updates to the appropriate business units to adapt to changes

Campus Operations

Through the Campus Principals and the Registrar:

Provide academic and administrative leadership, foster a collegial environment which encourages scholarship, teaching, academic excellence, and promote and engage in professional development
Work effectively with community groups, educational entities, business, industry, government and legislative bodies to develop partnerships which result in improved On the Job Training opportunities, services to students and to the community
Support all aspects of the quality process, including program review and reporting, course evaluations, accreditations, and Institutional Reviews
Assist in the development and implementation of the college´s marketing and recruitment strategy in order to attract new and increase the students number
Develop Academic Plans and ensure campus wide program integrity and quality
Oversee the student services practices by developing, communicating and documenting policies and procedures, implementing and maintaining effective systems, and working in cooperation with the Registrar and the key members to ensure academic policies and procedures are enforced and proper records are maintained across all NC KSA campuses
Oversee audit reports and additional quality assurance reviews, maintains consistent practices across all NC KSA campuses and ensures that the external audit expectations are well communicated and enforced
Oversee the Registrar in compiling data reports and ensures data integrity and consistency as well as compliance with the NC KSA contract obligations
Provides leadership in utilization, integration, and support of the NC KSA’s approved Learning Management System (LMS) to optimize its use in instructional design, curriculum development, teacher support, student management, e-portfolio development, and related academic applications

المهارات

Required skills and qualifications, at a minimum, include:

A Master’s degree in Business Administration, Finance, Commerce or related discipline
A minimum of ten (10) years’ experience in progressively senior management roles
Project management experience/designation is considered an asset
An accounting designation (CGA, CMA, CA) is preferred Experience working in Saudi Arabia or GCC is considered an asset
Financial management and HR experience is an asset
Preference will be given to candidates with experience working in the education sector
Ability to identify key organizational issues
Strong advocate of financial process and procedures
Business writing and verbal communication skills, preferably in both English and Arabic languages
Demonstrated attention to detail and performing work with accuracy
Knowledge of all administrative aspects of financial and human resources management
Proven track record of success facilitating progressive organizational change and development within a growing organization
Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution skills
Superior management skills; ability to influence and engage direct and indirect reports and peers
Self-reliant, good problem solver, results-oriented
Energetic, flexible, collaborative and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives
Exceptional written, oral, interpersonal and presentation skills, and the ability to effectively interact with senior management and staff
Ability to operate as an effective tactical as well as strategic thinker