IT Support Engineer

IT Support Engineer

الوصف الوظيفي

• The IT Support Team maintains the computer systems & network across the Organization, providing technical support and ensuring that the whole company runs smoothly. IT Support monitors and maintains the company computer systems, installs, and configures hardware andsoftware, and solves technical problems.

Job Duties & Responsibilities

1.Work in strict compliance with the corporate IT Policies & Procedures.

2. Work with highly confidential information/data in a very restricted appropriate manner is mandatory.

3. Setup & support computer hardware – Servers, Desktops and Laptops.

4. Install and support Windows Server 2012 & above and Client – Windows 10 Operating systems.

5. Setup & support Mobile phones/Printers/Scanners/AV systems/Access Control & CCTV systems and other IT peripherals as per the requirement.

6. Support IT Systems & Applications with vendor assistance.

7. Monitor and manage daily data backups.

8. Document all IT Support Requests, Assets, Support Agreements, Projects & Tasks, followup

for prompt completion and report to IT Mgmt. on a regular basis.

9. Provide training to staff as required on computer usage and IT Policies & Procedures.

10. Keep up to date with the new Technology.

المهارات

1.Engineering/Diploma in Computer Science or equivalent, with specializations such as MSCE/MCSA/CCNA/CCNP preferred.

2. 5+ years hands-on IT Support experience working in a corporate environment.

3. Good technical knowledge and working experience on Windows server/client platforms is mandatory.

4. Good working knowledge of MS Office.

5.Knowledge on Databases & Applications – SQL/SharePoint/.Net/Dynamics 365/Office 365 would be an advantage.

6. Knowledge on Networking Systems – Firewall/Switches/Routers/Wi-Fi Systems would be an advantage.

7. Possess a technical, logical thought process with good problem-solving skills.

8. An ability to stick to strict deadlines.

9. An ability to prioritize and delegate.

10. A keen eye for detail.

11. A Team player with experience working on business-critical IT Projects.

12. Good communication (Arabic would be an advantage) & presentation skill.

13. Ability to work extra hrs. if required depending on the Business requirement.

14. Hardworking, disciplined and trustworthy.

15. UAE driving license preferred.

تفاصيل الوظيفة

منطقة الوظيفة

أبو ظبي, الإمارات العربية المتحدة

قطاع الشركة

وكالات التوظيف

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

الدور الوظيفي

تكنولوجيا المعلومات

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

المرشح المفضل

عدد سنوات الخبرة

الحد الأقصى: 8

منطقة الإقامة

الإمارات العربية المتحدة

الشهادة

بكالوريوس/ دبلوم عالي

العمر

الحد الأقصى: 38

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