Aviation Associate (Booking Supervisor) -G6 – Kabul
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WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
The hunger crisis in Afghanistan is unfolding at a rapidly, with over half the country’s population of 40 million now facing acute food insecurity—the highest number the humanitarian community has ever seen in Afghanistan. Work opportunities are shrinking, with most households now reporting just one day of work per week. This comes on top of the worst drought in years, which is especially concerning for the 85 percent of the population who rely on agriculture for livelihoods.
Preventing and mitigating a drastic increase in hunger and malnutrition is the aim of WFP in Afghanistan which can only be achieved through the scaled up and sustained complementary food security and nutrition interventions, combined with a scale-up of resilience interventions to safeguard gains. WFP has embarked on a significant month on month scale-up of its crisis response and resilience programmes across the country, ensuring that the programme is delivered at the right scale and time, targeted to the right areas. WFP is also actively following up on evolving trends to pre-empt hotspots, while guaranteeing quality and maximum impact of the programme through the monitoring of these hotspots to be able to support continued donor advocacy.
Since the beginning of 2022, WFP has provided food, cash, and nutrition assistance to 21.4 million people, including 11.5 million children. WFP is committed to ensuring that assistance provided reaches all affected persons including women, girls, men and boys of diverse needs. The WFP Afghanistan Country Office has an established gender, protection and accountability team that focuses on ensuring that food assistance is inclusive and adaptive to the needs and capacities of affected populations.
The Country Office is seeking a Protection Officer to work as part of this team, supporting the integration of protection and disability inclusion standards into WFP’s operations in Afghanistan.
JOB PURPOSE
Well organized, reports and/or records, put together independently with only general guidance. Well organized work with accurate information and databases; efficiently supervised team of support staff or work unit.
Ability to extract, interpret, analyse and format data and to resolve operational problems.
Ability to work with minimum of supervision; to supervise and train support staff; and to work effectively with people of different national cultural backgrounds.
Ability to work with accuracy under time constraints and pressure; to deal patiently and tactfully with staff members and others and to have a high sense of confidentiality, initiative and good judgment.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Provide operational coordination and technical support for air operations, ensuring compliance with WFP standards, including risk management processes, to support safe and effective air operations for humanitarian community.
2. Liaise with airport officials, other local authorities and external parties in order to obtain necessary clearances, documentation and authorisations required for air operations.
3. Carry out pre-flight actions to ensure that all registered passengers and cargo are duly carried on the flight in coordination with crew to ensure safe flights.
4. Collate all post-flight documentation in order to confirm flights have taken place in compliance with established conditions and, occasionally, review and evaluate the performance of air operators.
5. Resolve or escalate operational problems, using initiative, liaising with all parties, and navigating complex security landscapes, to ensure their timely resolution in adherence with WFP standards.
6. Support negotiation of local service contracts in order to establish effective partnerships on optimal terms and conditions facilitating air operations.
7. Research and analyse data, and produce technical reports that enable decision-making and support planning, execution and reporting in order to ensure contractual performance.
8. Update and further develop existing databases and records, ensuring that relevant information is accurate, organised and available for others to access, and supports reporting requirements.
9. Respond to customer queries, following standard processes and obtaining guidance or escalating as required, to ensure timely resolution of all enquiries with a high standard of client service.
10. Build relationships with internal counterparts, in order to support the alignment of aviation activities with wider programmes and ensure a coherent approach to air operations.
11. Supervise the work of other staff, providing practical advice and guidance, to ensure individual and team objectives are delivered to agreed standards and deadlines.
12. Make evidence-based recommendations, and support process reviews and improvements in methods and practices, in order to maximise the performance of air operations and related activities.
13. Establish or maintain minimum procedures necessary to ensure a sound safety management system for the conduct of air operations.
14. Follow standard emergency preparedness practices to support WFP to quickly respond in its core areas at the onset of a crisis.
STANDARD MINIMUM QUALIFICATIONS
Education:
Completion of Bachelors degree in air traffic control, flight dispatch, aeronautical engineering or related field is essential for Air Operations roles, desirable for Air Movement roles.
Experience:
- At least six (6) years of progressively responsible work experience with in aviation organizations, with booking, flight planning or similar sections.
- Experience utilizing computers, including word processing, spreadsheet and other WFP standard software packages and systems. General knowledge of aviation administrative policies, rules, regulations and procedures
Desirable:
- Experience in dispatching flights from uncontrolled airfields.
- Experience in interpreting operational flight plans.
- Experience in fuel planning, fuel management and supervising refuelling operations.
- Experience in airside operations and marshalling procedures.
Language:
- Fluency in both oral and written communication in the UN language in use at the duty station and in the duty station’s language, if different.
HOW TO APPLY
To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings).
Only short-listed candidates will be contacted.
We want to ensure the recruitment process is fully accessible. Please contact us at afg.hrrecruitment@wfp.org to advise us of any accessibility needs you may have.
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
