وظائف الخليجوظائف بيت الخليج
Call Center Agent
Call Center Agent
الوصف الوظيفي
- Manage inbound and outbound calls in a timely manner.
- Assess the exact requirements of customers and provide appropriate solutions with utmost clarity and conciseness.
- Keep the customer interested in the features and utility of a product through effective telephonic communication.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Manage a comprehensive call center record by storing data related to all incoming and outgoing official telephonic conversations.
- Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
الوصف الوظيفي
المهارات
- Prior exposure to working in a call center or customer service support profile.
- Efficient in communicating clearly with the caller by following appropriate telephonic etiquette.
- A passionate individual with the potential to handle multiple activities while attending a call simultaneously.
- Proficient in using modern communication tools and software for facilitating formal routine processes.
- Refined communication skills with an ability to persuade customers.
- Exhibiting the eagerness to innovate and enhance the existing work output by working on constructive feedback.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الأحمدى, الكويت
- قطاع الشركة
- صيانة السيارات وقطع الغيار وخدمات الدعم
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 2
- منطقة الإقامة
- الكويت
