Regional Family Liaison Officer (CSTII)
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WFP encourages female candidates and people with disabilities to apply.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.
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Job Title: Regional Family Liaison Officer
Type of contract: Regular Consultancy
Grade: CST II
Duration: 11 months
Duty Station: Bangkok, Thailand (working remotely)
Vacancy Number: 178697
Date of Publication: 12 Dec, 2022
Deadline of Application: 26 Dec 2022
JOB PURPOSE
The United Nations World Food Programme (UN WFP) is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. The core policies and strategies that govern WFP activities are: save lives in emergency situations; improve the nutrition and quality of life of the most vulnerable people; and help build assets and promote the self-reliance of poor people and communities, particularly through conditional food for work and training programmes.
Through the Wellness Strategy, WFP has committed to providing a corporate culture of health and fostering an enabling and supportive workplace. Operating within conflict zones and hazardous environments, combined with highly mobile careers, places unique stressors on employees and their families. Little attention has been paid to the linkages between employees and family wellness, and at present, very few policies are in place outside of financial remuneration and insurance to specifically address the wellness of families. It is in the best interest of WFP to foster a sense of commitment to Wellness on the part of the employees, and a key part of employee wellbeing involves the wellbeing of dependents. The RFLO will drive and implement programmes and interventions to address the wellness of families of employees in the WFP Asia Pacific region.
KEY ACCOUNTABILITIES
The Regional Family Liaison Officer (RFLO) will have a dual reporting line: administratively, the RFLO will report to the Regional Staff Counsellor; and technically, to the Global Family Liaison Officer. This is a remote position and has a regional remit. Regular travel across the region is required, including to remote and difficult locations.
The RFLO will drive various programmes and interventions. These would expand in scope in line with the findings of surveys and focus groups. They would include but not be limited to:
• Contribute to the development of policies and guidelines, as well as written and visual materials to increase awareness on family related themes and topics.
• Provide expert guidance and specialized assistance to other functional areas providing family related support to employees and dependents, including at times of emergency and critical incidents.
• Work closely with the RBB Wellness Team to develop family specific psychosocial contingency plan(s) for WFP employees and their families across Asia & the Pacific region.
• Support the Regional Staff Counsellor in identifying family related psychosocial hazards by assessing the needs, including ongoing and anticipated needs.
• Identifying needs, advocating and implementing creative solutions to support families to fulfil the WFP goals of inclusivity and to ensure dependants and families feel supported wherever they are located.
Facilitating social support through the creation of local WFP FLOCK groups across locations, to help alleviate the acute stress and isolation common during relocation or when families live at distance from the WFP employee.
• Identifying local resources for families (mental health professionals, specialized services for children with children with disabilities or additional learning needs, schools, shelters, social organizations for spouses, training opportunities – language, employment networks).
• Outreach and creation of external partnerships that can further improve support to WFP employees and their families, including partnering and collaborating with sister UN agencies.
• Working across functional areas to maximize support to families and advocate for their needs (Medical, HR, Security, Admin) and acting as a liaison within the Region for family issues.
• Developing and contributing to family pages for the local pages of the WFP Wellbeing Platform/App and other communication platforms.
• Participating in developing specific projects and programmes and raising awareness on topics such as domestic abuse/ parenting.
• Participating in the Regional and targeted Country Wellness Committees and advocating for family activities.
• Providing counselling services for dependents or with employees on family specific issues.
STANDARD MINIMUM QUALIFICATIONS
EDUCATION
Advanced university degree (Doctorate, Masters or equivalent) in Clinical or Counselling Psychology, Psychiatry, Clinical Social Work or demonstrably equivalent studies from a recognized institution with a focus on family systems or similar field.
Additional training or certification in a broad range of related fields, such as alcohol/substance abuse, resilience, cross-cultural communication, conflict resolution, mediation, trauma etc. will be an advantage.
EXPERIENCE
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Minimum of (5) years of progressively responsible professional post graduate experience relevant to the field is required.
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Demonstrated experience in working with families, with training and/or experiencein managing projects and/or events essential.
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International experience is an added value.
KNOWLEDGE& SKILLS
• Excellent communication skills (oral, written and presentations).
• Ability to identify needs and suggest and/or develop appropriate solutions.
• Ability to establish and maintain productive partnerships with clients at all levels of WFP aswell as external entities.
• Ability to work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel
• Solid overall computer literacy, including proficiency in various MS Office applications(Excel, Word, etc.) and email/internet; familiarity with database management; and officetechnology equipment
• Self-motivated, ability to work with minimum supervision; ability to work with tightdeadlines
• Must be an excellent team player and value working with a multidisciplinary and culturallydiverse team.
• Ability to operate effectively across organizational boundaries and establish and maintaineffective working relationships in a multi-cultural, multi-ethnic environment with sensitivityand respect for diversity.
Languages:
Proficiency in writing and verbal communication in English is required.
Results/expected outputs
As an active WFP team member, efficient, timely, responsive, client-friendly, and high-quality support rendered to WFP and its beneficiaries in the accomplishment of her/his functions, including:
• Needs assessment (including a minimum of 9 focus groups facilitated) completed in at least 3 pilot countries.
• Presentation of the Needs assessment final report at country and regional level, including programming recommendations and an implementation plan that integrates with the broader Regional and/or CO Wellness Plans.
• Creation of a minimum of 3 Local Flocks.
• Creation of a database of local resources for families in at least 3 countries.
• A minimum of 3 local family pages created on the Wellbeing app.
• 3 missions undertaken across the region.
• Organize at least 3 family events in a minimum of 3 different countries
• Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment.
HOW TO APPLY
To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings).
Only short-listed candidates will be contacted.
We want to ensure the recruitment process is fully accessible. Please contact us at [email protected] to advise us of any accessibility needs you may have.
This email is only to be used for any accessibility requirement in terms of application and not for sending the application itself.
ABOUT WFP
The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
ORGANIZATIONAL CONTEXT
WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:
- Leading by example with integrity,
- Driving results and delivering on commitments,
- Fostering inclusive and collaborative teamwork,
- Applying strategic thinking,
- Building and maintaining sustainable partnerships.