Key Account Manager / Sales executive

11 ديسمبر، 2022

0 1 دقيقة واحدة

الوصف الوظيفي

Key Accounts Manager / Sales executive

Capable of handling Portfolio of Clients and to retaining them.

Job Responsibilities:

Identifying the addressable market based on the analysis of the historical data and constant evaluation of the market.
Developing trust relationships with clients and to ensure they do not turn to competition.
Ensuring to have a solution-oriented sales pitch towards client.
Ensuring the execution of the project as per client’s requirement and taking complete responsibility on customer satisfaction.
Enhancing the database of Client portfolios by keeping a close eye in the market.
Acquiring a thorough understanding of key customer needs and requirements
Monitoring pre- sales and the closure phase of the project.
Contributing with the Sales & Product Manager in setting the annual sales forecasting plan.
Strategically deciding on correct product, service and solution mix and foresees future client demand.
Communicating with the project managers to ensure proper delivery of the required services.
Liaising and supporting all client communications and conflict resolution.
Maintaining high level of client satisfaction and regularly checking client feedback regarding services delivered and new services required.
Achieving operational excellence and cost optimization across the department.
Providing performance and status reporting to the Line Manager to enable informed decision making and responsiveness.
Undertaking other related duties assigned by his direct manager
Positively represents the organization and reflects its mission, values and strategy both internally and externally.
Performs other related duties assigned by the line manager.