Finance Manager

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we collaborate to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Mercy Corps has been operating in Jordan since 2003. In partnership with civil society organizations, the private sector, and the government, Mercy Corps Jordan has reached more than 3.4 million Jordanians and displaced populations in the country. Working throughout the country, Mercy Corps is driven by the mission to contribute to the emergence of a peaceful, resilient and prosperous Jordan which is inclusive of youth and women. We seek to build a future for Jordan in which all people feel secure, believe in the goodness of communities and institutions around them, and are on a sustainable path toward economic self-reliance. Our strategic directions focus on promoting strong communities and governance, peace and social cohesion and environmentally sustainable and inclusive economic growth.

General Position Summary

Working in the Finance Department under the direction of the Senior Country Finance Manager, the Finance Manager will have primary responsibility for overseeing the accounting operations of Mercy Corps Jordan. The Finance Manager will ensure the accuracy and completeness of Mercy Corps accounting records and will primarily assist in managing the monthly accounting cycle for the program while maintaining proper filing and tracking systems. S/he will also be responsible for overseeing, ensuring, and facilitating the compliance of programs with donor regulations and for all aspects of financial management of the program – including financial transactions review, payments and banking, budgeting, financial reporting, grant financial management, and compliance with Mercy Corps internal policies and procedures as well as donor regulations. The Finance Manager, in support of the Program Department, provides timely reports and assistance to the Program Teams to ensure that financial resources are used efficiently and effectively.

Essential Job Responsibilities

STRATEGY & VISION

• Recognize opportunities for innovative action and create an environment where alternative viewpoints are welcomed.
• Set direction by prioritizing and organizing actions & resources to achieve objectives and contribute to country- wide strategy development.

Financial Operations

· Oversee month-end accounting close process, ensuring accuracy and completeness of the ledgers and all supporting documentation in all country offices (coding, approval, uploading…).

· Ensure proper calculation and on-time payments of payroll, benefits and taxes

· Provide financial review for procurement and payment documents

· Approve and post transactions in the accounting system (Payment, payroll, reconciliation…)

· Oversee bank account management: bank accounts opening and maintenance, authorized signatures, cash balance.

· Maintain banking relations and plan and monitor country cash flow requirements to ensure the smooth implementation of Mercy Corps programs.

· Provide monthly management reports to the Program Managers, including expenditures by cost center/project and other financial information, in a timely and accurate manner.

· Prepare and review budget for new projects or amendments in close coordination with the Program Managers, Director of Programs and Finance Directors.

– Perform other related special projects and duties as determined and assigned by management.

TEAM MANAGEMENT

• Develop the capacity of the team, deepen understanding of their roles and assist with career development.
• Assist team members with information, tools and resources to improve performance & reach objectives.
• Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence.
• Hire, orient and lead team members as necessary.

Internal Controls

• Assist in determining effective and efficient solutions to operational issues that ensure compliance with Mercy Corps’ policies and donor regulations.
• Assist program, operations and finance teams with implementing standard procedures or, as necessary, developing and documenting enhanced procedures for high-risk program activities, in particular those providing a direct financial benefit to participants (e.g., vouchers, cash distributions), requiring high value procurement, or the distribution of in-kind goods.
• In coordination with relevant teams, perform periodic internal control reviews of in country financials.
• In coordination with the Country Finance manager, assist with the follow-up and resolution of external audit or Mercy Corps Internal Audit findings.

INFLUENCE & REPRESENTATION

• Interface with the donor representatives to convey information about programs as appropriate.
• Participate in sharing best practices with NGOs and governmental agencies.
• Consistently demonstrate flexibility, resilience and ability to maintain positive relationships and composure, even under difficult circumstances.
• Maintain high ethical standards and treat people with respect and dignity.
• Demonstrate an awareness of his/her own strengths and development needs.

Security

• Ensure compliance with security procedures and policies as determined by country leadership.
• Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning

• As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Participants and Stakeholders

• Mercy Corps team members are expected to support all efforts toward accountability, specifically
  to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

Finance Coordinator, Finance Officer and Finance Assistants.

Accountability

Reports Directly To: Senior Finance Manager

Works Directly With: Accounting Manager, HQ Regional Finance Officer (with authority for technical financial matters); members of Operations and HR, Subgrants Compliance and Capacity Building team, Program and Project Managers, TSU team members, and others.

Knowledge and Experience

• A BA/S or equivalent in accounting or finance required; advanced degree preferred.
• At least 7+ years of progressive financial management experience, including supervisory experience required.
• At least 4 years’ experience in grants management as well as an understanding of USAID, ECHO, EC, DFID, UN agencies regulations required.
• At least 3 years’ international experience required; international NGO/PVO field office experience is preferred.
• Strong accounting skills and experience, including management of the general ledger, journal entries, payroll, payables and balance sheet.
• Demonstrated experience and skill with budget preparation and analysis, financial reporting preparation and presentation and the proven ability to translate technical financial data into informative reports.
• Prior management experience and strong organizational skills.
• Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.
• Knowledge of Sphere standards and other training in humanitarian response preferred.
• Advanced computer skills in MS Office programs, particularly Excel.
• Effective verbal and written communication, multi-tasking, organizational and prioritization skills.
• Ability to work effectively with an ethnically diverse team in a sensitive environment.
• Fluent written and oral communication in English. Fluency in Arabic is required.

Success Factors

The successful candidate will possess an exemplary ability to interact effectively across international and national program and finance teams successfully, both in a managerial as well as training capacity. S/he will be able to support programmatic objectives with timely and meaningful financial information, have a demonstrated ability to multi-task, meet deadlines and process information in support of changing program activities. An impeccable professional standard of finance and procurement ethics and the willingness and ability to enforce compliance with Mercy Corps and donor policies and procedures is essential. The Finance Manager will possess a broad understanding of humanitarian and development programs coupled with the ability to analyze financial operational data and clearly present conclusions and recommendations is essential. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.

Mercy Corps Team members represent the agency both during and outside of work hours when deployed in a field posting. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and Mercy Corps policies, procedures, and values at all times and in all locations.

Living Conditions / Environmental Conditions

The position is based in Amman, Jordan.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

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