وظائف الخليجوظائف بيت قطر
Customer Service Advisor
Customer Service Advisor
الوصف الوظيفي
Key Accountabilities
- Manage & Digitize incoming banking transaction traffic at Branches & Premium Banking Hubs
- Build sustainable relationships and trust with customer through open and engaged communication model
- Well presented in terms of manners, dress, turnout and client attitude.
- Identify and assess client needs holistically at point of contact & deliver delightful experiences
- Collect customer feedback on product ranges and new releases, as well as preparing reports, and work as client advocates with product teams to collaboratively deliver desired product / service solutions.
- Generate sales leads at point of contact based on assessment of client needs.
- Provide accurate, valid and complete information by using the right tools & process
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
الوصف الوظيفي
المهارات
Education
- Bachelor’s Degree, preferably in business administration, finance, economics or a related subject
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- قطر
- قطاع الشركة
- البنوك
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- الشهادة
- بكالوريوس/ دبلوم عالي
