وظائف السعوديةوظائف بيت السعودية
Call Center Agent
Call Center Agent
الوصف الوظيفي
- Manage inbound and outbound calls in a timely manner.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Keep the customer interested in the features and utility of a product through effective telephonic communication.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
- Enhance customer satisfaction by reducing call waiting and offering a delightful telephonic conversation.
المهارات
- Prior exposure to working in a call center or customer service support profile.
- Adept in handling different functions of the telephone along with fluent spoken skills.
- Adroit multi-tasker with an ability to note important pointers while attending a vital customer call.
- Fluent command of computer technologies and basic operations for conducting the assigned tasks productively.
- Polished convincing and negotiations skills.
- Ready to adapt and elevate existing skills based on improvement feedback.
تفاصيل الوظيفة
- منطقة الوظيفة
- جدة, المملكة العربية السعودية
- قطاع الشركة
- العطور ومستحضرات التجميل
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 5
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 1
- منطقة الإقامة
- جدة,المملكة العربية السعودية
- الجنس
- أنثى
