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Support Services Manager - وظيفتي
وظائف الأماراتوظائف بيت الامارات

Support Services Manager

Support Services Manager

الوصف الوظيفي

Job Purpose

The role of Support Services Manager is a senior position, overseeing all the Service departments to

improve organisational processes and enhance quality, productivity and efficiency, whilst liaising

with board members, club members, membership applicants and department managers.

Job Responsibilities

  • Manage the various functions of the operations of the club, including the
  • Reception/Administration, Membership, HR, IT, Communications/Marketing and Regulatory
  • Compliance
  • Communicate with Club members on enquiries
  • Assist in developing initiatives to increase participation in sailing activities and membership
  • engagement on F&B events
  • Organise interactive open days for non-members and actively engage
  • Develop, implement and review operational policies and procedures
  • Ensure all legal and regulatory documents are filed and monitor compliance with laws and regulations
  • Communicate effectively with team members at all levels to provide support, improve staff morale and performance
  • Support the administrative needs of the board of directors
  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Ensure quality customer service
  • Manage budgets and forecasts
  • Oversee and Implement marketing strategies
  • Perform appraisals and monitor KPIs
  • Act as a rotational duty manager where required

المهارات

Qualifications/Skills

  • A degree in business administration, business management, or other relevant degree
  • At least 10 years’ experience in a similar position
  • Experience in management, operations and leadership
  • Understanding of general finance, budgeting, including profit and loss, balance sheet management
  • Leadership
  • Conflict Management
  • Organised Decision-Making
  • People Management
  • Critical Thinking and Problem Solving Skills
  • Communication Skills

تفاصيل الوظيفة

منطقة الوظيفة
دبي, الإمارات العربية المتحدة
قطاع الشركة
الأنشطة الرياضية والخارجية; المطاعم وخدمات الطعام; المنظمات غير الربحية
طبيعة عمل الشركة
غير محدد
الدور الوظيفي
الصيانة والإصلاح والدعم الفني
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
1

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