Sr. Operating Systems and Windows Platforms Specialist

Accountabilities & Key Roles :

• Assist in managing projects, and plans to execute the strategies, architecture and Roadmap for Operating Systems, platforms, and infrastructure management tools adoption, rollouts, and continuous upgrades.
• Assist in Planning, Optimizing, and Managing annual capital and operational budget for Operating Systems, platform, and infrastructure management tools.
• Participate in market research, evaluation, selection, acquisition, implementation, and operation of latest Operating Systems, platforms, and infrastructure management tools.
• Implement infrastructure management solutions for Operating Systems and Platforms to enable centralized Inventory Management, Configuration Management, Control Compliance Management, Patch Management, Performance Tuning, and Health Monitoring.
• Design and implement service monitoring and control effectiveness KPIs for operating systems, platforms, and infrastructure management tools.
• Maintain governance and compliance/ alignment with latest industry standards, benchmarks, and regulations across Operating Systems and Platforms.
• Acquire, Avail, Manage end-to-end enterprise technologies to fulfill the digital transformation requirements, and business units expansion requirements including: Windows OS, Mac OS, Active Directory, Email, and MS System Center across all countries.
• Assist in managing operating systems, platforms, and infrastructure management tools licensing, and lifecycle management.
• Provide advanced technical support, critical problem resolution, and manage support tickets with vendors.
• Provide operating systems and platforms consultancy, sizing, design, provisioning, and hardening for all systems and services to ensure performance, high-availability, resiliency, operational excellence and quality of service.
• Implement, rollout, and upgrade software solutions and security agents across operating systems and platforms.
• Assist in manage capacity planning, scalability, and availability SLA’s of Operating Systems, platforms, and infrastructure management tools across all countries.
• Develop, Implement, and Adhere to Operating Systems and Platforms Policies, Procedures, Guidelines, and Standards according to industry best practices and inline with regulatory compliance requirements.
• Define operations, configuration, and hardening standards for Operating Systems, Platforms, and Infrastructure Management tools.
• Address emerging hardening, vulnerability management, information security, and compliance requirements for all operating systems, platforms, and infrastructure management tools.
• Participate in mentoring and coaching junior staff and provide knowledge transfer.

Job Requirements:

Education:

• Graduated degree in a technical discipline (e.g. computer engineering/computer science)
• Operating Systems and Infrastructure Management certifications are a plus.

Experience:

• 4+ years in similar positions in a major financial institution or in a banking solution vender, focused on Operating Systems, and Platforms Management.

Competencies:

• Diverse knowledge in technology trends, industry best practices, reference architecture, benchmarks, regulations and standards.
• Diverse Technical knowledge in various infrastructure, resiliency, replication, and disaster recovery orchestration technologies.
• Fluent in English and Arabic.
• Presentation and interpersonal skills.
• Leadership skills.
• Strong communication and documentation skills.
• Stakeholder management.
• Portfolio and Program Management.
• Budget planning and management.
• IT and Management Strategy.
• Analytical Skills.

للتقدم على الوظيفة