SME – Sales Team Leader

SME – Sales Team Leader

Liwwa (liwwa.com) is a fintech company that provides debt financing to small- and medium-sized Enterprises (SMEs) in Jordan and Egypt. To date we have supported more than 690 businesses, with total lending in excess of $95 million. We also own and operate the liwwa Marketplace, which allows qualifying lenders to fund small and medium businesses and generate above-market returns. Our mission is to achieve job and income growth and positive social impact across the MENA region

Liwwa is looking to hire a Sales Team Leader to join the Sales team to continue expanding liwwa’s portfolio of borrowers.

Main Responsibilities:

• Managing a team of Relationship Managers and Officers to achieve the set underwriting and UaaS targets.
• Researching, creating and following up on a target list of potential new businesses.
• Visiting and presenting liwwa’s financial products to prospective clients.
• Cross-selling liwwa’s range of products and services.
• Maintaining solid relationships with clients via continuous follow ups.
• Responsible for marketing and customer acquisition activities through various methods in order to achieve set targets.
• Anticipating and resolving all client related needs.
• Managing client relationships from lead to live and onwards in conjunction with Customer Service.
• Working with the DA team to identify leads that require follow up.
• Work on training new hires and provide support when needed.
• Suggesting and experimenting with different ways of sourcing new applications.
• Building strong relationships internally to enable efficient interaction between liwwa and the clients.
• Achieving financial quarterly targets based on contracts signed.

Minimum qualifications:

• University Degree in a related field (Business, Economics, Finance, Marketing).
• 5-10 years of sales experience within the financial sector, preferably dealing with SMEs.
• Experience in banking facilities and trade finance.
• Strong understanding of the Jordanian SME sector.
• Banking courses (Institute of Banking Studies , Internal Banking Courses, SME Training, Courses (OPIC courses/ Frankfurt school courses)) can be an asset.
• A track record of achieving and exceeding financial targets.
• Excellent organizational skills.
• Excellent communication, interpersonal & presentation skills.
• Proven negotiation experience.
• Ability to speak and write in both English and Arabic fluently.
• Proficiency in MS Office products.
• Strong interpersonal skills and a customer-centric mindset.
• Ability to work under pressure and deal with ambiguity.
• Having a car is a must.

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