Programme Policy Officer (Cash Based Trasnfer – CBT) NOA – Damascus VA065-2022
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
DEADLINE FOR APPLICATIONS
All applications should be received no later than 15 Dec 2022
CONTRACT TYPE & DURATION
Eligibility: This position is open to Syrian or Syrian/Palestinian nationals
Contract Type: Fixed Term – NOA
Contract Duration: 12 months
Duty Station: Damascus
Number of required employees: 1
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
BACKGROUND AND PURPOSE OF THE ASSIGNMENT:
Syria CO is progressively expanding the use of cash-based transfer (CBT) to reach beneficiaries. Due to the expansion of the CBT’s portfolio, it is critical for the CO to ensure that internal controls and the CBT assurance framework are in place in order to ensure that the right people are receiving the right
CBT benefits at the right time. WFP must ensure that it has the capacity needed to match the expanding CBT portfolio, including the use of digital systems and services to enable the office to implement assurance measures and other good practices across the cash transfer cycle.
The purpose of the assignment is to provide analytics and contributions to CBT activities and contribute to the planning and coordination of field operations to ensure an effective and integrated CBT approach meets the essential needs of beneficiaries and ensures that appropriate risk mitigation measures and
standards are implemented throughout the programme cycle.
The position holder will report to the CBT Assurance consultant.
KEY ACCOUNTABILITIES (not all-inclusive)
- Support the formulation and implementation of corporate CBT strategies, plans, business models, and solutions to meet operational requirements.
- Contribute to ensuring compliance with the established CBT strategies, policies, procedures, and controls, and assist in implementing corporate standards, with special emphasis on programme assurance, quality, and impact.
- Act as the first line of contact for CBT business data reconciliation and reporting, escalating issues as appropriate.
- Contribute to designing and reviewing the CBT implementation setup, in particular regarding data flows for the different CBT delivery mechanisms and to ensure an audit trail for different actions linked to CBT delivery.
- Support business units in the development of reporting, analysis, and performance metrics which allow the business to align and track business goals and drive innovation, insight, and decision making.
- Compile, clean, organize and analyze relevant CBT data and generate useful conclusions, trends, and actionable recommendations for the different business units. This includes but is not limited to regular analysis of beneficiary lists and databases as well as transaction records to identify potential duplicate records or other issues or anomalies to trigger further review or fraud investigations.
- Build and maintain business intelligence dashboards, analytic reports, and data visualizations using Tableau and other reporting tools.
- Contribute to delivery systems setup, including data gathering for the creation and review of beneficiaries’ payment lists, creation and distribution of payment instruments, and liaison with service providers, partners, and other WFP stakeholders for optimal management.
- Support beneficiary selection, registration, and verification in coordination with IT unit. Apply related assurance control, and support training to staff and CP.
- Write SQL queries and python scripts and use SQL tools to clean and customize data for specific purposes, ensuring data accuracy.
- Take active steps to increase understanding of WFP’s business environment, priorities, and processes which are influenced by data.
- Maintain a collaborative relationship with the ICT and Digital Assistance units.
- Perform other tasks as required.
STANDARD MINIMUM QUALIFICATIONS
Education:
Advanced University degree in Computer Science/engineering, Economics/Statistics or Information Management, or First University degree with First University Degree with additional years of related work experience.
Experience:
With an Advanced University Degree: At least 1 year of responsible post graduate relevant professional experience in IT projects or emergency assistance in the related field, in addition to proven experience in system development for humanitarian purposes, programme implementation, and/or money transfer operations, and commercial transactions.
With a First University Degree: At least 3 years of responsible post graduate relevant professional experience in IT projects or emergency assistance in the related field, in addition to proven experience in system development for humanitarian purposes, programme implementation, and/or money transfer operations, and commercial transactions.
Language: Fluency in both oral and written communication in Arabic and in English.
SKILLS AND KNOWLEDGE
- Experience in CBT operations including coordination with internal and external stakeholders.
- Experience in conducting analytical and conceptual work in support of strategy design and implementation of CBT operations.
- Experience working with large data sets and summarizing data for business.
- Familiarity with data warehousing and business intelligence concepts.
- Data storing and retrieving skills.
- Experience using visualization tools (e.g. Tableau) and building dashboards.
- Advanced SQL skills. Knowledge/Familiarity with Python or R.
- Familiarity with various ETL tools is desirable.
- Experience with cloud computing and/or Amazon Web Services is a plus.
- Client orientation and problem-solving – ability to capture requirements and translate them into solutions and insights.
- Excellent written and oral communication skills, including the ability to communicate across business functions.
- Mature judgment and experience in working in a multicultural environment.
TERMS AND CONDITIONS
- Please upload your professional CV in English in PDF format making sure to include the following in terms of “Experience”:
- Company/Organization name and scope of work of the organization
- Exact Position Title
- Contract type: part-time, full-time, volunteer, consultant, or freelancer
- Start and End date of Employment for each position: From (dd/mm/yyyy) to (dd/mm/yyyy)
- Responsibilities: To mention the main responsibilities that highlight your gained skills and experience
- A proof of your experience will be required in the final stage of recruitment.
- Only shortlisted candidates will be invited to the next stage of the selection process.
- Candidates must get an auto confirmation email once application is submitted.
HOW TO APPLY
Follow the links below to submit your application. If any of the links do not work by clicking on it, please copy and paste it in the browser address bar:
Ensure that your VPN is connected before clicking on the link below.
Internal candidates:
https://performancemanager5.successfactors.eu/sf/jobreq?jobId=178544&company=C0000168410P
External candidates:
https://router.job-listing.wfp.org/sfcareer/jobreqcareer?jobId=178544&company=C0000168410P
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
