Gym Membership Coordinator

Gym Membership Coordinator

الوصف الوظيفي

POSITION: Gym Membership Coordinator

HOURS: Full Time

LOCATION: Dubai, United Arab Emirates

REPORTING TO: Founder / General Manager

REPORTS: N/A

JOB SUMMARY

The position of Gym Membership Coordinator is to manage all new member enquires coming into the business. They will be responsible for managing the new enquires with coaches and following up on the status of the new enquires coming into the business. They will also be responsible for creating and managing reports related to new members joining and members leaving.

JOB REQUIREMENTS & RESPONSIBILITIES

• Be the first point of contact for new leads into the facility.
• Handling questions and information requests from potential members.
• Perform show-arounds to the facility for potential members.
• Managing the onboarding journey for new clients.
• Processing memberships and ensuring all the relevant documents are completed as a part of the process (Waivers, MB profiles, etc).
• Maintain accurate Membership records.
• Prepare and coordinate welcome packs for new members.
• Coordination with coaches on new members that have entered the business, then update new member tracking sheets.
• Collate data and prepare reports on a weekly, monthly, and quarterly basis to share with management membership statistics.

General:

· Attend InnerFight or other community events outside of the gym as an ambassador for the brand.

· Communicate class feedback and findings to Management for further business improvement.

· Maintain a high level of fitness and ensure you are promoting through actions a healthy lifestyle in line with the company’s brand and values.

· Perform any other duties that are requested by management from time to time.

المهارات

EDUCATION & EXPERIENCE

· A degree qualification in business management, sports, or a related field.

· One – two years of hands-on experience in a customer service role.

· Knowledge and ability to use MS office.

· An understanding of the workings of WordPress and basic SEO principles is advantageous.

تفاصيل الوظيفة

منطقة الوظيفة

دبي, الإمارات العربية المتحدة

قطاع الشركة

الأنشطة الرياضية والخارجية; السلع الرياضية; الضيافة والسكن

طبيعة عمل الشركة

صاحب عمل (القطاع الخاص)

نوع التوظيف

دوام كامل

الراتب الشهري

$2,000 – $3,000

عدد الوظائف الشاغرة

1

المرشح المفضل

منطقة الإقامة

الإمارات العربية المتحدة

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