Account Manager

27 نوفمبر، 2022

0 0 دقيقة واحدة

Account Manager

الوصف الوظيفي

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

Responsibilities:

Ability to manage all activities: from managing festivals and events, following up on supplies, following up on collections, and managing the entire team at the level of the Kingdom, in addition to his full knowledge of the CRM system and contracts submitting and analyzing reports and following up on achieving goals
Communicating with clients to understand their needs and explain product value.
Building relationships with clients based on trust and respect.
Collaborating with internal departments to facilitate client need fulfillment.
Collecting and analyzing data to learn more about consumer behavior.
Keeping accurate records pertaining to inventory and account notes.
Maintaining updated knowledge of company products and services.
Resolving complaints and preventing additional issues by improving processes.
Identifying industry trends.
Acting as a client advocate with a focus on improving the buyer experience.

المهارات

Bachelor’s degree in sales, communications, or a related field.
Has experience inside the Kingdom.
Exceptional verbal and written communication skills.
Adaptability and strong problem-solving skills.
Excellent active listening skills.
Ability to build rapport and collaborate with others within the company and externally.
Understanding of consumer behaviors and industry trends.
Extensive, accurate product knowledge.