Training Executive

22 نوفمبر، 2022

0 5 دقيقة واحدة

Training Executive

الوصف الوظيفي

•Lead the complete Learning & Development (L&D) activities in your property.

•Lead Millennium & Copthorne, MEA (M&C) Onboarding process and tools for new hires in your property.

•Conduct quarterly L&D Need analysis and prepare quarterly plan to ensure L&D work on the ‘real’ business needs.

•Conduct Off-Job Training obligatory programmes for all the colleagues’ in-line with the M&C, Off-Job training library.

•Coordinate Area courses and ensure all the managers attend their development programme.

•Lead and coach On-Job Trainers and monitor On-Job Training activities through the tools provided by the M&C.

•Improve the effectivity of Off-Job Training programmes through regular follow ups.

•Together with Human Resources department lead the performance management process of your property and support departments in implementing their Personal Development Plans (PDPs).

•Timely submit Monthly L&D Calendar and L&D Report to the M&C, MEA Corporate Office.

• Measure and Monitor telephone standards, guest feedback, and Mystery shoppers report and support the business with development activities

الوصف الوظيفي

المهارات

•Good skills in working with business leaders and managers across the property to identify skill gaps, and delivering programming of all types, including classroom training. Minimum of 2 years of experience in 5 star hotel in the same field.

• Presentation Skills and use of Microsoft Office (Word, Excel, PowerPoint) products.