وظائف الخليجوظائف بيت الخليج
DMS System Support
DMS System Support
الوصف الوظيفي
- Day-to-day support in DMS processes and activities and related systems.
- Enable users to operate the DMS application.
- Support Users with data management and report analytics.
- Troubleshoot business applications and service-related problems.
- Coordinate with the server and network teams to optimize day-to-day transactions.
- Initiate logs and follow-up on calls to third-party vendors to ensure successful resolution of any business application problems.
- Participate in and helps maintain business continuity and disaster recovery plans.
- Analyze support incidents and prepare short-term/mid-term countermeasure plans.
- Provide training for end-users.
- Track and analyze recurring issues to provide permanent resolutions.
- Ensure all users are timely trained on system upgrades and process changes.
- Manage daily incidents while adhering to the timelines/resolution of the incident.
- Respond to customer inquiries and assist in troubleshooting and resolving reported challenges.
الوصف الوظيفي
المهارات
Knowledge:
- Knowledge of DMS's operations, and implementation.
- Dealership operations knowledge and principal's requirement fulfillment.
- Maintain knowledge related to dealer business process
- Should have .NET and SQL experience
Skills:
- Solid analytical and problem-solving skills
- Ability to find innovative approaches to address issues or meet the requirement
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت
- قطاع الشركة
- صيانة السيارات وقطع الغيار وخدمات الدعم; وكلاء السيارات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- تكنولوجيا المعلومات
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 2
تفاصيل الوظيفة
المرشح المفضل
- الجنس
- ذكر
