Sales Operations Analyst- Saudi Nationals

21 نوفمبر، 2022

0 5 دقيقة واحدة

الوصف الوظيفي

Enabler and ambassador of data-driven Sales Management

Drive Salesforce uptake and Sales Quality Standards including data quality of user profiles and account master data in Salesforce

Coordinate segmentation of customers

Drive the usage of standard data and reports in the MOS (Maersk Operating System) and the SOS (Sales Operating System) and ensure discussions focusing on driving sales effectiveness and L&S + Ocean growth

Structurally improving the Sales Processes

Assist Sales Reps and Management to understand process bottlenecks and opportunities for productivity gain

Share knowledge through the Global Sales Operations team around sales processes and guidelines

Serve as GSC/OTS liaison and ensure we leverage and use GSC/OTS services optimally in the frontline

Ensure we have the right organizational setup and the right capabilities

Ensure clients are allocated to the optimal sales channels

Sales Systems Super User and local trainer

Drive Sales Transformation

Work as a change agent on transformation and other global projects

Driving uptake of new initiatives and tool

Acting as a sounding board for CEN Sales Operations

المهارات

Bachelors/Masters Degree in Business Administration/Management with min. 3 years of work experience in a Sales/Customer Experience role
You are proactive in identifying and acting on ideas for new solutions and process improvements to make Sales Reps’ lives easier and optimize the customer experience
Demonstrated proficiency in using data to drive business results and Sales Effectiveness
Good stakeholder management, excellent communication and persuasion skills
Proven ability to work as a change agent and challenge the status quo
Ability to influence without authority in a global organization
Proactivity: Suggest solutions and process improvements
Team player: Teamwork across functions and geographies
Problem-solving mindset and solution-focused attitude.
You have a detailed understanding of CRM (SalesForce preferred) and other sales tools