Sales Manager – Leisure
Job Description
About the job
A Sales Manager analyses local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
What will I be doing
As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
- Analysis market trends and competitor activity to identify business leads
- Develop customer accounts and travel within the area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
- Negotiate room rates/packages with Tour Operators /TMC and DMCs
- Prepare FIT contracts for the hotel in accordance with current business and pricing conditions
- Work within current business strategies and recognising potential opportunities
- Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
- Attend Sales events, as required
- Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
- Answer customer queries in a prompt and professional manner
- Manage staff performance in compliance with company policies and procedures
- Recruit, manage, train and develop the Sales team
- Language Skills – Speaking Russian is a plus
What are we looking for
A Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude and good communication skills
- Commitment to delivering a high level of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work under pressure and under own initiative
- Experience in a sales role with a proven track record to close a sale
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of local market
- Knowledge of hospitality
- Passion for sales and for achieving targets and objectives
- Degree-level qualification in a relevant field
Job Details
Employment Types:
Full time
Industry:
Hospitals / Healthcare / Diagnostics
Function:
Sales / Business Development
Roles:
Customer Service Executive (Voice)
Skills:
Work Under Pressure Flexibility Development marketplace guest experience Senior Management Commitment Positive Attitude Business Strategies Creative Customer Queries customer accounts Negotiate potential Sales professional manner good communication skills. local market analyse social media Speaking market trends Sales Team social media channels local marketing russian is a customer service attend sales events Indirect Sales Manager Institutional Sales Manager Performance Sales Manager
