Role in Spa

Job Description

. Genuine service personality, with high EQ.
. Minimum 2 years of similar experience in a 5-star hospitality industry.
. Bachelor's degree in hospitality, beauty therapy or similar.
. A strong command of both written and spoken English is required additional language is an asset.
. Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
. Ensure achievement of business goals – Financial, Non-Financial and Initiatives.
. Completion of projects on time, within budget and based on set quality standards.
. Realizing cost efficiencies.
. Analyzing operations and assigning resources accordingly.
. Seamless Communication across all levels of the business unit.
. Provide constructive feedback (on and off-the-job).
. Resolve complaints and ensure adequate service recovery where needed.

Job Details

Employment Types:

Full time

Function:

Hotels / restaurants

Roles:

Customer Service Executive (Voice)

Education:

Diploma

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