Role in Reservation

Job Description

• Genuine service personality, with high EQ.
• Minimum 2 years of similar experience in a 5-star hospitality industry.
• Minimum 2 years of supervisory experience for those required to manage teams.
• A strong command of spoken English is required additional language is an asset.
• Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
• Ensure all operational tasks are conducted in line with the service standards and procedures.
• Go the extra (s)mile where possible.
• Prevent complaints and ensure adequate service recovery where needed.
• Pro-actively communicate with fellow Ambassadors, always with the guests interests at heart

Job Details

Employment Types:

Full time

Function:

Hotels / restaurants

Roles:

Microbiologist

Education:

Diploma

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