Mailroom Courier – Abha
Job Description
Role Purpose
Collect and deliver a variety of customer shipments within a given territory and time frame. Provide customers assistance and accurate information on their shipments and carry goods from them with appropriate and compete Paperwork
Competencies
- Major Challenges: Dealing with aggressive situations, traffics problems, collecting and securing cash collections.
- Degree of Supervision: Courier Leader and Supervisors.
Accountabilities
- Collection and Delivery
Pickup and delivery deliver shipments safely and within the standard time frame. Prior with courier / collection all shipments must checked physically to ensure required paperwork's avail and shipments in condition to travel in transit / deliver to customer .
- Reporting / Documentation
Prepare Debrief report at end of each working day. Complete all required paperwork for all collected shipments.
- Quality of Service
Maintain and adhere all company standards related to personal appearance, vehicle cleanliness and paperwork prepared for customer shipments. Professional behavior and attitude attending customers.
- Security
Ensure security of shipments, collected cash and company vehicle. Ensure to always use padlock on vehicles to secure customer shipments and company asset.
- Sales and Customer Service
Deliver on time monthly invoices. Act as a messenger between customer and credit controllers in relaying customers queries in regard to billing and sell insurance on outbound shipments.
- Sporh & SPR
Ensure target for SPORH / SPR maintained by individual courier, along with other PUD KPI.
High Secondary Education.
- Experience
2 years service-based experience with valid driving license.
- Technical Knowledge/Skills
Good command of English.
Basic knowledge of vehicles and its associated operating techniques.
Computer literacy preferable.
Competencies
- Planning Organizing
Establishing a course of action for self to accomplish goals. Establishing priorities on deliveries and pickups.
- Communication
Ability to communicate in most effective manner with customer and colleagues in the company. Convey clear and precise information to customers.
- Teamwork
Work effectively with the team. Support and help others in performing their jobs efficiently. Be a guide for new staff.
Job Details
Employment Types:
Full time
Industry:
Courier / Freight / Transportation
Function:
Operations
Skills:
Establishing Priorities Security Precise Travel Spr operating techniques Communication Skills Reporting Controllers Planning Driving Teamwork Invoices Credit Services Organizing Technical Knowledge Computer Literacy Documentation KPI Secondary Education Billing
