Digital Transformation Officer (Digital & Data Lead) NOA – Maputo, Mozambique – Re-advertisement
TERMS AND CONDITIONS
This position is eligible to only Mozambique Nationals, Female Candidates are encouraged to apply
Type of Contract: Fixed Term
Title: Digital Transformation Officer (Digital & Data Lead)
Grade Level: NOA
Duty Station: Maputo
DEADLINE FOR APPLICATIONS
5th December 2022
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
WFP does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, offer, training or any other fees). Offers of WFP employment or job openings with requests for payment of fees are fraudulent.
WFP does not concern itself with information on bank accounts. Any requests for such payment or information should be refused and reported to local law enforcement authorities for appropriate action and to WFP for its information.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
These jobs are found in Country Offices (COs), Regional Bureaux (RBs), and Headquarters (HQ). Job holders report to the Division/Regional/Country Director or the designate, and work under the functional supervision of the Director, Information Technology (IT).
Job holders at this level perform activities and analytical work of limited complexity supporting several business areas and maintaining contacts with business counterparts to bring business requests into IT. They use their limited technical knowledge and experience to assist in gathering and analysing business needs,and supporting solution delivery. Job holders are likely to be working under the supervision of a more experienced staff member, receiving guidance and regular feedback on work performed.
JOB PURPOSE
Partner with the business to understand their requests and operating environment in order to contribute to the transformation of business requirements into solutions exploiting IT capabilities and focusing on business satisfaction.
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced university degree in Computer Science, engineering or other relevant field, or First University degree with additional years of related work experience or trainings/course.
Language: International Professional: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP working language).
Experience: One year post graduate relevant professional experience with master’s degree, or three years post graduate relevant professional experience with a first University Degree
National Professional: Fluency (level C) in English and Portuguese languages
KEY ACCOUNTABILITIES (not all-inclusive)
- Enable the business to make data-driven decisions to inform the strategic direction, analyse the success of initiatives and impact to beneficiaries whilst ensuring data security and privacy
- Engage with the business to understand their needs and translate into clear requirements that can be met through innovative digital solutions;
- Provide strategic and operational oversight for digital solutions (including data and monitoring solutions) within the operation;
- Collaborate with Programme and other key stakeholders on the development and maintenance of a CO strategy and roadmap for relevant SCOPE implementation;
- In collaboration with Regional Social Safety Net Officer/relevant colleagues provide advice related to social protection and safety net infrastructure for governments as it relates to capacity strengthening;
- Support CO engagement with other UN agencies and with NGOs interested in benefitting from WFP’s digital assistance services through assessments, intervention design, project support and service delivery coordination;
- Undertake analysis for the business case for commercial service providers in order to expand the provision of services to WFP recipients across the country, in collaboration with key team members.
- Work with more senior team members to communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
- Maintain contacts with business counterparts to bring their requests into IT and keep them informed of actions.
- Review how IT service levels align with SLAs for solutions or services focused on the business and alert service managers of discrepancies. Assist to survey business satisfaction with IT solutions and services.
- Support project managers in managing estimates, business cases, planning, risk identification, issue management for the effective delivery of IT solutions.
WFP LEADERSHIP FRAMEWORK – OUR BEHAVIOUR MATTERS
Leads by Example with Integrity
Lives WFP values and shows humanity and integrity by role modelling care for others
Drives Results and Delivers on Commitments
Delivers on commitments and adapts readily to change
Fosters Inclusive and Collaborative Teamwork
Is inclusive and collaborative, and contributes to a culture of learning and personal growth
Applies Strategic Thinking
Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things
Builds and Maintains Sustainable Partnerships
Builds and nurtures external partnerships & collaborates with partners to deliver common objectives
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Has performed user support activities resulting in timely, high-quality delivery of services to user community.
• Has modelled data and information flows to document key decisions and results.
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All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
