Waitress

15 نوفمبر، 2022

0 2 دقيقة واحدة

Waitress

الوصف الوظيفي

Always respond to guest requests in a timely, friendly and efficient manner.
Mix and garnish beverages according to recipe and portion control standards.
Should be fully aware of the bar and lounge menu along with their prices and any applicable taxes.
Good knowledge of wine selection, wine service and Beer service.
Take guest beverage or food orders and input them to the point-of-sale system.
Ensuring that the bar and lounge stations are fully stocked, clean and tidy at all times.
Establish rapport with guests to build loyal and satisfied customers.
Ensure knowledge of menu and restaurant promotions and any special offers.
Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
Replenish beverages and ensure guest satisfaction throughout the meal service.
Able to up-sell all promotion available in the outlet.
Ensure serving station is well-stocked at all times.
Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system.
Should know basic cashiering procedures like handling money, processing credit and debit cards, making change and processing gift certificates, cards and vouchers.
Be responsible for billing/credit card/payment and collecting feedback from the guest.
Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.