Team Coordinator with English (German as an asset)
Job Description
MMC GS is seeking candidates for the following position based in Warsaw office:Team Coordinator with English (German as an asset)
About Marsh European Support Centre in Warsaw:
EBSC, as the internal centre of excellence, has taken over operations from Marsh Europe insurance business to let our brokers focus directly on clients. In our daily work, we strive for efficiency, high quality, and outstanding results delivering them on time. Our scope of service includes different kinds of support like: administrative activities, insurance policy management, claims, invoicing, and data management.
We have around 200+ colleagues on board of 9 nationalities but our plans are ambitious as we want to triple the of the team within two years! As we love languages, we speak 21 of them in total! We care about our well-being and we know that a friendly, supportive and inclusive work atmosphere is crucial!
As Team Coordinator you'll be responsible for supporting Team Leader or Ops Manager in various people management tasks for team.
What is it in for you
- Possibility to gain professional experience in a global company that is reshaping the industry
- Great personal development and career opportunities
- Attractive benefits package (including private health care – family package, prepaid restaurant or shopping card topped up every month, prepaid sports & culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)
- Multilingual community with inclusive atmosphere and a smart casual dress code
- A modern office in Warsaw city center, just next to the M2 Rondo Daszyskiego underground station
We will count on you to:
- Manage a team of administration specialists: recruiting, motivating, coaching and developing team members by setting clear goals, managing and prioritizing workload and monitoring performance
- Plan and develop new procedures within area of a team responsibility
- Resolve internal clients escalations in a timely manner
- Implementation of business-focused solutions within time and/or cost constraints
- Prepare management reports
- Process improvements
- Coordination of various projects and team`s initiatives
What you need to have:
- Coordination skills and experience in the field of people management
- At least 3 years of professional experience in international environment (preferably in insurance operations or SSC) and min 1 year of experience in managing diverse small to medium d teams
- Excellent command of spoken and written English
- Ability to plan resources and track utilization of the team
What makes you stand out:
- Knowledge of German and/or additional European language
- Strong customer service experience
If you would like to apply for this position, please send your CV in English.
is the world's leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: , , , and . Follow Marsh on Twitter and , or subscribe to .
#LI-AM1
Job Details
Employment Types:
Full time
Industry:
Banking / Accounting / Financial Services
Function:
Operations
Skills:
ability to plan Focused coaching and developing German international environment english People Management Motivating Spoken Implementation customer service monitoring performance escalations Invoicing team leader Data Management
