Sr. Operating Systems and Windows Platforms Specialist

15 نوفمبر، 2022

0 0 2 دقائق

Accountabilities & Key Roles :

Assist in managing projects, and plans to execute the strategies, architecture and Roadmap for Operating Systems, platforms, and infrastructure management tools adoption, rollouts, and continuous upgrades.
Assist in Planning, Optimizing, and Managing annual capital and operational budget for Operating Systems, platform, and infrastructure management tools.
Participate in market research, evaluation, selection, acquisition, implementation, and operation of latest Operating Systems, platforms, and infrastructure management tools.
Implement infrastructure management solutions for Operating Systems and Platforms to enable centralized Inventory Management, Configuration Management, Control Compliance Management, Patch Management, Performance Tuning, and Health Monitoring.
Design and implement service monitoring and control effectiveness KPIs for operating systems, platforms, and infrastructure management tools.
Maintain governance and compliance/ alignment with latest industry standards, benchmarks, and regulations across Operating Systems and Platforms.
Acquire, Avail, Manage end-to-end enterprise technologies to fulfill the digital transformation requirements, and business units expansion requirements including: Windows OS, Mac OS, Active Directory, Email, and MS System Center across all countries.
Assist in managing operating systems, platforms, and infrastructure management tools licensing, and lifecycle management.
Provide advanced technical support, critical problem resolution, and manage support tickets with vendors.
Provide operating systems and platforms consultancy, sizing, design, provisioning, and hardening for all systems and services to ensure performance, high-availability, resiliency, operational excellence and quality of service.
Implement, rollout, and upgrade software solutions and security agents across operating systems and platforms.
Assist in manage capacity planning, scalability, and availability SLA’s of Operating Systems, platforms, and infrastructure management tools across all countries.
Develop, Implement, and Adhere to Operating Systems and Platforms Policies, Procedures, Guidelines, and Standards according to industry best practices and inline with regulatory compliance requirements.
Define operations, configuration, and hardening standards for Operating Systems, Platforms, and Infrastructure Management tools.
Address emerging hardening, vulnerability management, information security, and compliance requirements for all operating systems, platforms, and infrastructure management tools.
Participate in mentoring and coaching junior staff and provide knowledge transfer.

Job Requirements:

Education:

Graduated degree in a technical discipline (e.g. computer engineering/computer science)
Operating Systems and Infrastructure Management certifications are a plus.

Experience:

5+ years in similar positions in a major financial institution or in a banking solution vender, focused on Operating Systems, and Platforms Management.

Competencies:

Diverse knowledge in technology trends, industry best practices, reference architecture, benchmarks, regulations and standards.
Diverse Technical knowledge in various infrastructure, resiliency, replication, and disaster recovery orchestration technologies.
Fluent in English and Arabic.
Presentation and interpersonal skills.
Leadership skills.
Strong communication and documentation skills.
Stakeholder management.
Portfolio and Program Management.
Budget planning and management.
IT and Management Strategy.
Analytical Skills.