Exchange Programs Assistant
Exchange Programs Assistant
Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.
POSITION DESCRIPTION
Under the supervision of the Exchange Programs Manager, the incumbent is responsible for assisting in the management and operation of the Exchange Programs department. S/he is also responsible for handling logistical and administrative tasks leading to the success of programs implementation and departmental goals. S/he provides timely and accurate information on all Amideast Exchange programs in specific and Amideast services in general to current and prospective clients. S/he coordinates with parents and students on programs requirements and application/programs timeline and requirements. S/he is responsible for facilitating alumni programming from logistical and funding aspects in coordination with department manager. S/he supports other departments as needed and requested by department manager, HRM and CD. S/he is required to travel to the U.S. and escort students from/to Jordan and the U.S.
RESPONSIBILITIES
Main Duties:
- Assist Exchange Programs Manager in the implementation and coordination of overall departmental operations to ensure all activities and reports are delivered on time with the highest quality
- Assist the Programs Manager in all stages of Exchange Program implementation, including announcing new scholarships, assist in orientation and awareness sessions, preparation of promotion kits and flyers, arrange all logistics with procurement department and follow up on confirmations
- In person program outreach across all governorates
- Assist in conducting pre-departure orientations as needed with coordination from department manager and upon approval
- Follow up on program applications submission, eligibility, and completeness check, filtration, entering data into data base
- Maintain a complete and updated hard and soft copy-archived data base of students and alumni
- Follow up with Programs’ beneficiaries and potential candidates on requested documents and information according to programs’ requirements
- Assist Programs Manager in implementing Alumni activities and following up with Alumni
- May serve as member of Amideast and alumni committees (for example Access selection committee, Amideast social committee, YES Alumni steering committee and board)
- Maintain proper filing (soft and hard copy) for all programs’ documentation
- This position requires traveling and escorting students from/to Jordan and the U.S.
- Any other task required from management
QUALIFICATIONS AND SKILLS
Required
- A bachelor’s degree in a relevant field
- A minimum of 1 year of relevant experience
- Proficiency in English is B2 (CEFR Level Alignment) and above
- A native Arabic speaker
- Computer literacy in MS Office
- Ability to multi-task and prioritize responsibilities
- Excellent oral communication and interpersonal skills
- Good writing skills
- Must possess problem-solving skills
- Organization skills
- Good at Networking
- Manage time efficiently
- Able to work under pressure and meet short deadlines
- Approachable and professional
- Service-oriented: Actively looking for ways to help people
- A self-starter, positive work attitude and a team player
- Respects and exercises confidentiality
- Dependable and professional
WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full time, temporary, or hybrid basis).
- Computer (laptop or desktop)
- Printer/Photocopier/Scanner/Fax
- Telephone
The position requires the availability to work during weekends and possibly in certain governorates. This position also requires traveling to the U.S. when needed. Up to 20% business travel may be needed to support the department as needed.
The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee’s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
Amideast provides covered training opportunities for its staff within its current portfolio of offered services and that it invests in the advancement of its staff’s capabilities and skills to better perform at their roles.
