Community Engagement and Partnership Coordinator (Maternity coverage)

CARE International seeks a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. In Jordan, CARE will be recognized for its commitment to the humanitarian protection and empowerment of communities especially women and girls, where rights are secured, and human potential fulfilled for all.

CARE in Jordan leads humanitarian protection, economic empowerment, and civic engagement interventions for women and girls from poor and vulnerable communities in the fight to overcome poverty, gender-based violence, and social injustice. We nurture accountability, leadership and political will internally and among our partners to achieve this mission.

CARE values equality, integrity, transformation, excellence, diversity, and respect for the dignity and worth of every human being, where we affirm the dignity, potential, and contribution of all; communities we work with, partners, donors, and staff.

CARE International established a presence in Jordan in 1948, created in the wake of the Palestinian refugee crisis. Over 70 years later, CARE has served the needs of the Palestinian, Iraqi, Somali, Sudanese, and now Syrian refugee communities.

CARE’s scope of work has evolved from emergency response to long-term development programming, now encompassing an Urban Refugee Protection Program, the Azraq Camp Program, and the Sustainable Development Program.

CARE International in Jordan is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or disability.

CARE is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. We will do everything possible to ensure that only those that are suitable to work within our values are recruited to work for us.

This position is pending donor approval and funding .

CARE International in Jordan has a vacancy for the post of Community Engagement and Partnership Coordinator:

The Community engagement and partnership coordinator will work closely with the "Projects Coordinator" to lead the implementation of community engagement scheme implementation in Azraq camp, which includes margining the daycares in the community centers, psychosocial activities implementation, recreational and sport activities, also will lead the field level coordination for the direct implementation of the Activities component. This will include planning and managing all activities implementation in the four villages in Azraq camp, managing and supervising community engagement sector staff, implementation, planning, oversight of component assets, stakeholder engagement and community liaison, monitoring and analysis of programmatic data. The community engagement coordinator will ensure that the selection of beneficiaries, and their volunteering opportunities takes place according to the agreed Standard Operation Procedures agreed on in Azraq camp. The community engagement coordinator should be committed to support and to feed into program design, community engagement activities scheme implementation, updating statistics, learning and evaluation, and communication and establish external relationships with other stakeholders in Azraq camp.

Additionally, the community engagement coordinator will be managing the partnership activities by developing new partnership channels with local/international parties, managing the current partnership activities in the programme, by ensuring that the partnership component is running according to CARE agreements, polices, and standards.

The Community engagement coordinator oversees the proper implementation of activities scheme implementation under the community based protection program at Azraq camp, in collaboration with other team members of the program.

More specifically, the community engagement activities coordinator will supervise a team of staff that will implement the following activities in all areas in Azraq Camp:
– Implementing activities sessions inside the selected spaces.
– Document all requirements related to the activities (TG list, attendance sheets… etc.
– Prepare the trainings requirements, (attendees list, training forms, materials… etc.
– Manage and update component database.

Job responsibilities:

Planning, Monitoring and Reporting:

• Coordinate and document all community engagement activities including beneficiary’s selection with criteria, community capacity and coordination,
• Reviews and provide the updates to the PC by weekly.
• Developing and tracking the costed work plan for the activity component based on the budget by monthly.
• Develop detailed project work plans that are aligned with Programme timelines and targets, and follows activities Standard Operating Procedures (SOPs) for community engagement activities reports progress to the PC, and contributes to internal monthly reports.
• Review consultation development and selection requirements for implementing the activities planned, determining scheme’s requirements and TORs.
• Provide input into the design of community engagement activities coordination system, including activities implementation, opportunities distribution, and overall requirements.
• Maintains all relevant project documents in electronic and paper files (reports, contracts, agreements, correspondence, meeting notes, training materials, etc.)
• Provide monthly recommendations to feed the related working groups in the camp and any other platform.
• Developing Incentive Based Volunteers (IBVs) Terms of Reference (ToRs) for the available opportunities in community engagement activities.
• Implement all the required quality assurance procedures to ensure the quality, transparency, and accuracy of registered data.
Personnel Management Personnel Management:

• ​​​​​​​Supervises, leads, guides, orients, trains, coaches and supports his/her team members (the assistances).
• Provides team leadership and motivational support to his/her team through daily supervision, regular team meetings, and learning and reflection events.
• Ensures that all his/her staff have appropriate individual operational plans linked to project component priorities;
• Completes all performance management activities including: talent management, performance planning, monitoring, ongoing feedback and annual performance appraisals,
• In coordination with the PC, identifies and pursues opportunities for the human resource development of his/her staff and promotes cross visits to improve familiarisation with new technical strategies and attendance at relevant technical training workshops.
• Builds the technical and managerial capacity of his/her staff in planning and implementing activities effectively and efficiently. In particular, identifies skills gaps and provides training as required (e.g. project management, reporting, community mobilization/participation/development, gender mainstreaming, and others as required).

Coordination, Liaison and Outreach with Project Staff, Components, Partners and Other Interested Organization:

• Promote coordination with all relevant actors involved in Community Based-Protection (CBP) activities.
• Ensure that summaries of meetings, seminars or workshops attended is written, well documented and share with the Projects Coordinator.
• Properly documents the achievements and lessons of the component activities and disseminates to other stakeholders.
• Works as a team player providing relevant information assistance to the other components coordinators and ensuring the CBL component is interlinked with other component.
• Maintains contacts and effective communication with key actors involved in the camp (UNHCR, other NGOs and agencies, Government departments).
• Report on all meetings and develop ways to involve lessons learned.
• Participate and if necessary organizes coordination between different donors, agencies and organizations to enhance the impact of CARE’s work through good coordination.

Coordination, liaison and outreach with camp UNHCR partners, sector stakeholders and other interested organization:

• Coordinate with other components under Azraq camp programme to implement communications and community engagement strategies.
• Coordinate with community mobilization components on all community-related matters, ensuring the areas of the component are working well together.
• Participate in the information dissemination sessions conducted by CARE, by representing the community engagement component, and distribute the required data for this sector.

Ensuring community participation, promoting women’s empowerment, applying CARE standards:

• Makes sure that project activities are performed in line with CARE standards including key humanitarian standards as set out in the SPHERE and IASC guidelines.
• Ensures that gender considerations are taken into account at all stages of the project cycle from design through implementation to evaluation.
• Ensures the participation of the community in all stages of the project cycle.

Emergency Response / Staff Security:

• Take a lead role in facilitating timely, quality administrative support function delivery in the time of emergency response.
• Guides and supports management on staff security concerns
• Promote a safe and secure work environment; foster a safety and security culture; and ensure consistent application of, and compliance with, CARE Jordan safety and security policies and procedures.

Qualifications (Know How)

Education/Training:

Required:
University degree in social sciences, community development, statistics, or human rights field.
B. Managerial Know How
Involves integrating and harmonizing requirements of diverse functions in operating, support, and administrative situations. It may be exercised through consultation as well as direct action; Management requires a combination of planning, organizing, controlling, and reviewing along with direct and indirect execution. Choose one of the following: Task; Minimal; Related; Diverse; Broad.
This position requires (Minimal) managerial know-how.

Experience/Technical Skills

Experience Required:
• Approximately 4 years of experience supporting programs in the field(s) of Community Engagement, livelihood activities, and or sub-partner management. NGO experience preferred.
• Demonstrated experience with capacity building and training desirable
• Experience working closely with other NGOs and donors.
• Computer skills, in particular email, Microsoft Word and Excel
• Fluency in Arabic and English, both written and spoken.

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